Change account

Discus and support Change account in XBoX on Consoles to solve the problem; so my main account is a child account with my back up being the adult. You can only upload custom images as the adult account so i can't on my main... Discussion in 'XBoX on Consoles' started by MarbleCarton367, Jun 13, 2018.

  1. MarbleCarton367
    MarbleCarton367 Guest

    Change account


    so my main account is a child account with my back up being the adult. You can only upload custom images as the adult account so i can't on my main account. Is there anyway to be able to get custom images for the family profile being considered "child"

    :)
     
    MarbleCarton367, Jun 13, 2018
    #1
  2. Moshimo
    Moshimo Guest
    Account Change Question...

    I sold my brother my Gears Xbox One S along with my external HDD which had all my games on it. He'll have to use my account to play, right? I'm wondering if he could change my account's gamertag and email and make it his own and when I get another Xbox, can I reclaim my Mosh1mo name if he changed the gamertag from that name? Sorry for the confusing questions. Just wondering what my options are. I'll probably have to start all over, huh?
     
    Moshimo, Jun 13, 2018
    #2
  3. IndieRock
    IndieRock Guest
    Account Change Question...

    It becomes available. Again though, you can just set the console as your home console. Then he can access the games from his own account and you'll still have the games for when you get a new console.
     
    IndieRock, Jun 13, 2018
    #3
  4. WPAK
    WPAK Guest

    Change account

    Hi there,

    as far as I know there is no way at the moment to be able to get a custom image as profile picture for child accounts.

    For any feedback on options you can vote for or leave feedback here: Xbox Ideas, powered by UserVoice
     
    WPAK, Jun 13, 2018
    #4
  5. Mister Ohnaka Win User

    Account changes

    Hi there target. You are correct. Go ahead and use your old account until June 21st, and then start using your new one. Let us know if you have anymore questions, and thanks for using the forums! :D
  6. onyxishere Win User

    changing account

    If you are over 18 years old you can
    promote your child account to adult    . However, if you are not over 18 there is nothing you can do.

    Also, if you are part of the family gold pack and are over 18 please be aware that all sub accounts on the family pack are considered child accounts while they are part of that package. The only way to get around that for your account is to have it removed
    from the family pack. If you are and choose to be removed, you will retain your gold status and can be re-added after 5 days.
  7. HassanB Win User

    Account changes

    If you click the link in my previous post it takes you to the number for your country/region. I know you can't use the contact us option due to updating your security proofs.

    The reason they gave it a month to change the security information is for unauthorized access cases. They can't tell when an account has been taken due to an old e-mail possibly being compromised. The only way you'll be able to cancel your subscription is by
    contacting phone support directly.
  8. HyruleBalverine Win User

    Account changes

  9. JosephBissell Win User

    changing accounts

    If you downloaded your account in the last 30 days it can trigger that message. If you have downloaded the profile onto any console, you must wait 30 days afterwards to change the Microsoft Account.
Thema:

Change account

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