Change account to make organizer into child account

Bobby Mcbobberson · Nov 28, 2023

Hello, I need some tech help. When we got our xbox, I set up an account for my son. I then set up a different account from my daughter using a different email address as I was not tech savvy enough to realize the right way to do this. I now realize that I have set them both up as organizers and I want to delete everything and start over but don't have a third email address to use. How can I fix this so I am the only organizer and my kids have child accounts under one family account. This is all due to the fact that I cannot set time limits for organizer accounts. I realize my kids will lose their histroy but I don't know what else to do. Thank you for any help you can give.

:)

KindGryphon

Hi Bobby. My name is Kyle and I'm an independent advisor. Changing the accounts' date of birth should be possible, making it a child account. The steps to change the date of birth can vary depending on the country, guidance can be found here: https://support.microsoft.com/help/12411/ Thanks, Kyle

Changing the date of birth on the Microsoft account wont affect the Xbox profile at all. It will always remember the original date of birth entered in at account creation.

kyle_m4496

Hi Bobby. My name is Kyle and I'm an independent advisor.

Changing the accounts' date of birth should be possible, making it a child account.

The steps to change the date of birth can vary depending on the country, guidance can be found here: https://support.microsoft.com/help/12411/

Thanks,
Kyle

Salmoro

Hi,

Yes, You can. You must use another account though as Organizer to create the Family Group, then add your daughter's account as child account.

Please follow the steps
here to know more about the steps.

Hope It helps.

Ricardo Lechuga

Hi Evopwr! My name is Ricardo an independent advisor ready to help you with this situation!

Being the organizer of a Microsoft family doesn't change the child status of the account, the family organizer needs to be an adult account the child account must be added as a child account thst will allow the adult account to manage this settings

KindGryphon

Its not possible to change from an organizer (adult account) to a member (child account). Whether the account is an adult account or child account is dependent on the date of birth entered when the account was first created. The date of birth on the Xbox
account cannot be changed either.

Change account to make organizer into child account