Challenaging puzzles keep freezing up!

Discus and support Challenaging puzzles keep freezing up! in XBoX Games and Apps to solve the problem; I play the Jigsaw challenge games every day and was planning on upgrading to premium next month. I am debating to do this as the puzzles keep freezing... Discussion in 'XBoX Games and Apps' started by SLB59, Jul 21, 2017.

  1. SLB59
    SLB59 Guest

    Challenaging puzzles keep freezing up!


    I play the Jigsaw challenge games every day and was planning on upgrading to premium next month. I am debating to do this as the puzzles keep freezing up on me. The adds will freeze up and then I lose time on the last challenge puzzle and can not get it
    finished. Please fix this bug and I may reconsider upgrading this game along with the other Microsoft games I play on my laptop.

    Thank you,

    Sheila

    :)
     
    SLB59, Jul 21, 2017
    #1
  2. FellowSky362758
    FellowSky362758 Guest
    Freezing

    Jigsaw puzzles keep freezing up & cannot download any new puzzles! Please help!
     
    FellowSky362758, Jul 21, 2017
    #2
  3. FreckledFrog692
    FreckledFrog692 Guest
    freezing up

    WHY does the puzzles keep freezing up. VERY frustrating to try to do a puzzle. Is there any way to fix it?
     
    FreckledFrog692, Jul 21, 2017
    #3
  4. Mister Getafix Win User

    Microsoft puzzles keep freezing up

    Heya!

    Let's reset the app and see if that solves the problem!

    The steps for that process are as follows:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more

    Let us know how that goes and if you run into the same issue can you possibly share a video of what you are seeing?
  5. HereBeast349980 Win User

    puzzle keeps freezing

    I just wanted to add to my previous post. The operating system of my pc is windows 8.1
  6. Seaelf22 Win User

    Freezing Ads

    I'm having the same problem. It is about time to FIX it! If this keeps up, I will NOT pay to get rid of the ads, I will quit first!

    STOP FREEZING/SLOWING DOWN PUZZLE SOLVING!
  7. OK Fowl Win User

    Puzzle game keep freezing!!!

  8. Groffeaston Win User

    Glitchy mouse issues

    I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
    after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
    up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

    Hopefully Microsoft will address/fix these "issues"/"bugs"!
Thema:

Challenaging puzzles keep freezing up!

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