Centurylink Prism wrong Oneguide lineup

Discus and support Centurylink Prism wrong Oneguide lineup in XBoX Games and Apps to solve the problem; Provider: Centurylink Prism Location: Ft Myers/ Naples Fl When setting up One Guide it does not ask which package you have. It only gives the lowest... Discussion in 'XBoX Games and Apps' started by LifelessBag4691, May 17, 2014.

  1. LifelessBag4691
    LifelessBag4691 Guest

    Centurylink Prism wrong Oneguide lineup


    Provider: Centurylink Prism

    Location: Ft Myers/ Naples Fl

    When setting up One Guide it does not ask which package you have. It only gives the lowest tier of channels leaving out about 100 or so. This has nothing to do with HD/SD, the channels are simply missing.

    :)
     
    LifelessBag4691, May 17, 2014
    #1
  2. SATSAT832
    SATSAT832 Guest
    CenturyLink Prism missing for postcode 98004 programming

    CenturyLink Prism is a fairly new service starting for 98004 (Bellevue, WA) postcode.

    Please update your database for this post code and add this provider to the OneGuide database.

    I had to find another postcode to get CenturyLink Prism listed. (Naples, FL post code) to get a OneGuide similar to what I wanted.

    However my local channels are obviously not listed correctly.

    Looking forward to simple and speedy resolution to this issue.
     
    SATSAT832, May 17, 2014
    #2
  3. 7VN
    7VN Guest
    The entire channel lineup is wrong.

    All listings on oneguide are wrong for time warner. Zip [Mod Removed]. Twc changed channel lineup
     
    7VN, May 17, 2014
    #3
  4. JT Kimbell [MSFT]
    JT Kimbell [MSFT] Guest

    Centurylink Prism wrong Oneguide lineup

    Thanks, I've filed a bug on this.
     
    JT Kimbell [MSFT], May 19, 2014
    #4
  5. Dragonglove
    Dragonglove Guest
    Hi LifelessBag. It looks like there was a mixup on our end regarding what the issue actually was. We're looking into now. Thanks for the report!
     
    Dragonglove, May 22, 2014
    #5
  6. CpT QwiK
    CpT QwiK Guest
    I have Centurylink Prism TV, but when I enter my zipcode ([Mod Removed]) for OneGuide setup, it does not list Centurylink Prism as a cable/satellite provider. Any suggestions?
     
    CpT QwiK, Jul 25, 2014
    #6
  7. JT Kimbell [MSFT]
    JT Kimbell [MSFT] Guest
    For OneGuide issues, go to TV & OneGuide settings -> Troubleshooting -> Report a OneGuide problem.
     
    JT Kimbell [MSFT], Aug 14, 2014
    #7
  8. colinwie
    colinwie Guest

    Centurylink Prism wrong Oneguide lineup

    Hi im looking at purchasing an xbox one but am concerned because I have century link prism Motorola VIP1232. Does it work with the xbox one?
     
    colinwie, Sep 12, 2014
    #8
  9. Misses Quinzel
    Misses Quinzel Guest
    Hey there, colinwie! It looks like it's listed on our
    Motorola page for our TV Hardware Information forums. That being the case, if you run into any issues with it once you purchase your Xbox One, please do post up a new thread detailing what you're running into. That way we can get you the individual support
    that works best on the forums. Centurylink Prism wrong Oneguide lineup :D
     
    Misses Quinzel, Sep 13, 2014
    #9
  10. colinwie
    colinwie Guest
    Hi Misses Quinzel, thanks for the help. I managed to hook up a friends xbox one to my century link prism dvr to test. The xbox one did identify the Motorola VIP1232 DVR. It also displayed the oneGuide listing. Unfortunately when I selected a TV program to
    watch it wouldn't work because I believe I needed Kinect for that to work , correct? I had to use my standard remote instead.
     
    colinwie, Nov 1, 2018
    #10
  11. colinwie Win User

    Centurylink Prism wrong Oneguide lineup

    Hi Misses Quinzel, thanks for the help. I managed to hook up a friends xbox one to my century link prism dvr to test. The xbox one did identify the Motorola VIP1232 DVR. It also displayed the oneGuide listing. Unfortunately when I selected a TV program to
    watch it wouldn't work because I believe I needed Kinect for that to work , correct? I had to use my standard remote instead.
  12. JT Kimbell [MSFT] Win User

    Centurylink Prism wrong Oneguide lineup

    For OneGuide issues, go to TV & OneGuide settings -> Troubleshooting -> Report a OneGuide problem.
  13. CpT QwiK Win User

    Centurylink Prism wrong Oneguide lineup

    I have Centurylink Prism TV, but when I enter my zipcode ([Mod Removed]) for OneGuide setup, it does not list Centurylink Prism as a cable/satellite provider. Any suggestions?
  14. JT Kimbell [MSFT] Win User

    Centurylink Prism wrong Oneguide lineup

    Thanks, I've filed a bug on this.
  15. colinwie Win User

    Centurylink Prism wrong Oneguide lineup

    Hi im looking at purchasing an xbox one but am concerned because I have century link prism Motorola VIP1232. Does it work with the xbox one?
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Centurylink Prism wrong Oneguide lineup

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