cd/blu-ray apps not allowing games to load on xbox one

Discus and support cd/blu-ray apps not allowing games to load on xbox one in XBoX on Consoles to solve the problem; weird problem, and I haven't seen it posted anywhere on the net, but my cd app was trying to read my games as music, and wouldn't let me play my games... Discussion in 'XBoX on Consoles' started by xxxTerryxxx, Mar 30, 2014.

  1. xxxTerryxxx
    xxxTerryxxx Guest

    cd/blu-ray apps not allowing games to load on xbox one


    weird problem, and I haven't seen it posted anywhere on the net, but my cd app was trying to read my games as music, and wouldn't let me play my games (it kept wanting me to go to the xbox store because it couldn't find my license for the cd). The solution
    was to uninstall the app, and then reinstall. Since I got both the blu-ray app and the cd app at the same time, I'm not sure if the blu-ray would have done the same thing; I included that app just to be sure. I was told by support that the problem could potentially
    rise again, but the rep thought power-cycling the system would correct the problem. If not, just uninstall and reinstall.

    :)
     
    xxxTerryxxx, Mar 30, 2014
    #1
  2. Shuboxx
    Shuboxx Guest
    No Disk

    Hi everyone.

    Not trying to be smart or anything, but did you install both the Audio CD and the Blu-Ray player apps??

    I ask because I have had several people ask me why an audio CD won't play or a Blu-Ray movie, but had neglected to install them..
     
    Shuboxx, Mar 30, 2014
    #2
  3. Pete Brown [MSFT]
    Pete Brown [MSFT] Guest
    Xbox One won't load or play several of my Blu-ray discs

    Some blu-ray discs work, but others do not. The following discs throw an error on load:

    • The crown and the dragon
    • Space Battleship Yamato (the live action one from 2010)
    • Osombie
    • Space Battleship Yamato Resurrection (the animated one from 2009)
    The error is:

    • "We're having trouble reading this. Make sure it's a Blu-ray or DVD. If it's a game, launch if from your games & apps instead (0x91d70000)"
    The error comes up after a couple seconds of spinning. These blu-ray discs all work in my Samsung blu-ray player. Other blu-ray discs work in my Xbox one, so this appears to be a software issue.

    Suggestions?

    Pete
     
    Pete Brown [MSFT], Mar 30, 2014
    #3
  4. Tezzerrific Win User

    What does the Xbox 360 use in it’s games? Discs or DVDs? (Or something else)

    just to add a couple of changes ;)

    To clarify;

    PlayStation 1 - CD-ROM

    Sega Saturn - CD-ROM

    Sega Dreamcast - GD-ROM - A proprietary disc format

    PlayStation 2 - DVD (some games came on CD too)

    Nintendo GameCube - Nintendo Optical Disc

    XBOX - DVD

    PlayStation 3 - Blu-Ray

    XBOX 360 - DVD (there were 3 or 4 games that actually came on CD)

    Nintendo Wii - Wii Optical disc (basically DVD)

    Wii U - Wii U Optical disc (basically Blu-Ray)

    PlayStation 4 - Blu-Ray

    XBOX One, One S and One X - Blu-Ray

    PlayStation 5 - Blu-Ray

    XBOX Series X - - Blu-Ray
  5. Obsessive Power Win User

    What does the Xbox 360 use in it’s games? Discs or DVDs? (Or something else)

    To clarify;

    PlayStation 1 - CD-ROM

    Sega Saturn - CD-ROM

    Sega Dreamcast - GD-ROM - A proprietary disc format

    PlayStation 2 - DVD

    Nintendo GameCube - Nintendo Optical Disc

    XBOX - DVD

    PlayStation 3 - Blu-Ray

    XBOX 360 - DVD

    Nintendo Wii - Wii Optical disc (basically DVD)

    Wii U - Wii U Optical disc (basically Blu-Ray)

    PlayStation 4 - Blu-Ray

    XBOX One, One S and One X - Blu-Ray

    PlayStation 5 - Blu-Ray

    XBOX Series X - - Blu-Ray
  6. SUPERSOAKERx69 Win User

    XBOX and DVD video

    The Blu-ray player app allows you to enjoy Blu-ray and DVD movies available in your region through your Xbox One console.

    Note When you insert a disc for the first time, you’ll see a prompt to install the player app. For more information, see Set up and install
    the Blu-ray and DVD player app    .
  7. SilentGamer895 Win User

    Issue with Xbox not reading DVD's

    Its not meant to read regular dvd's only blu ray,cds or xbox one games sorry
  8. Obsessive Power Win User

    360 games on xbox1

    Hi,

    Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

    Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

    If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.
Thema:

cd/blu-ray apps not allowing games to load on xbox one

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