Casual Games: Solitaire Premium Subscription fail

Discus and support Casual Games: Solitaire Premium Subscription fail in XBoX Games and Apps to solve the problem; Glitch with premium subscription since iOS update: says no subscription foundm but when i select buy monthlym it says I already have it thru Nov 22!... Discussion in 'XBoX Games and Apps' started by KLF2, Oct 22, 2018.

  1. KLF2
    KLF2 Guest

    Casual Games: Solitaire Premium Subscription fail


    Glitch with premium subscription since iOS update: says no subscription foundm but when i select buy monthlym it says I already have it thru Nov 22! Hate the ads, please help!

    :)
     
    KLF2, Oct 22, 2018
    #1
  2. Congo2
    Congo2 Guest
    Lost my Premium subscription on Windows 10

    Lost my Premium subscription to Windows Solitaire on Windows 10. Mahjong works, but not Solitaire.
     
    Congo2, Oct 22, 2018
    #2
  3. GaudyCarton6090
    GaudyCarton6090 Guest
    Help is Needed Prime Subscription disappeared for Solitaire

    Prime solitaire premium not working. Subscription not showing for the purchase.
     
    GaudyCarton6090, Oct 22, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    Casual Games: Solitaire Premium Subscription fail

    Hey KLF2!



    Thank you very much for bringing this issue to our attention! The best way to resolve the issue with
    Solitaire Premium Subscription is to contact the
    Microsoft Casual Games Community support team.



    Be sure to let us know the results!
     
    XBF Leslie D, Oct 22, 2018
    #4
  5. XBF Leslie D Win User

    Casual Games: Solitaire Premium Subscription fail

    Hey KLF2!



    Thank you very much for bringing this issue to our attention! The best way to resolve the issue with
    Solitaire Premium Subscription is to contact the
    Microsoft Casual Games Community support team.



    Be sure to let us know the results!
  6. Francia J. Win User

    Rewards redemption

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    According to the game support: “ Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.”

    I apologize but it’s for Windows PC only.
  7. XBF - Dom Win User

    Microsoft Solitaire Games - No Ads not working

    No problem at all. This link will take you to a page that details what is included in the Microsoft Solitare Collection: Microsoft Casual Games

    In order to receive no ads when playing, you have to purchase the premium subscription for the entire collection or for whichever game you'd like to not have ads in.
  8. XBF Jeremy Z Win User

    Microsoft Solitaire on iOS logs me in but doesn’t recognize my premium membership.

    Hiya Stitch,

    Thank you for bringing this issue to our attention. Microsoft Solitaire is a Microsoft casual game. Therefore, the
    Microsoft Casual Games Community will be
    able to assist with any known issues with the game/ Premium service.

    Hope this helps.
  9. Francia J. Win User

    Microsoft Solitaire Premium Subscription

    Hi SylviaSzeliga, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.

    For your reference, you can check this link: https://microsoftcasualgames.zendesk.com/hc/en-...
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Casual Games: Solitaire Premium Subscription fail

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