Castlevania LOS2 - DLC Dark Dracula Costume

I bought this item few days ago but I cannot select this item, I don't have problem with the other DLC like Armored or Revelations

anyone knows how to fix this problem,

Thx!

:)

 

Can't download Castlevania Lords of Shadow 2 DLCs

Hi,

I'm trying to download 4 of 4 DLCs from Market place, but 3 of them fails. Those are: Dark Drácula costume pack, Armored Drácula costume pack and relics & runes pack. The download starts, goes to 0%, then 1%, goes back to 0%, repeat for a couple of times
and fail.

Already deleted my profile from console, cleared the system cache 3 times, rebooted the console, tryied to download from history... nothing Works.

The Relevation DLC downloads fine.

Could anyone help me with this, please?

 

Can't download -name of dlc here-

To start this off, I recently bought a new copy of Castlevania: Lords of Shadows 2. I went to the marketplace to get all the DLC because I wanted to to get the most out of my experience. Well, I was able to purchase the following: "Revelations" , "Dark Dracula
Costume" , and "Relic Rune Pack".

However, when I tried to purchase the "Armored Dracula Costume" DLC, it gave me a message that said "Can't Download Armored Dracula Costume".

Upon first seeing that message, i thought that maybe I just need to reset my xbox. That didn't solve it.

After resetting 3 times, deleting the game content fully from my hard drive, and even going as far as downloading from my download history....nothing changed...I still got the same error message.

I finally took it upon myself to contact an Agent. I spoke with a gentleman named "Edwin" in the chat at the time. We went through several different steps after I told him my predicament. We reset my consoles wireless settings,
we did the ever famous patch deleter (where you press the upper bumpers in a certain series), and we even refreshed the system memory.

After asking Edwin if maybe downloading the DLC (Armored Dracula Costume), from the site would make a difference or not, he gave the ok for it. I used google chrome at the time, but when I went to download the DLC, I got
a really weird message that said I found a glitch page for the DLC I was trying to download.

Edwin then told me to use Internet Explorer.....internet explorer crashed google chrom and I lost connection with Edwin shortly after. (i hate internet explorer)

So I started up the chat thing again, but was then greeted by an Agent named "Ace". I told him of what had happened and we got all up to speed on the situation. Ace said that my problem was an "Isolated Incident", and then
told me that it would be resolved.

Long story short, Ace gave me a refund of $0.99 (excluding tax of course...) after we both came to the resolution that the "Armored Dracula Costume" DLC wouldn't work. (yay..)

-DEEP BREATHE-

I'd like to point out that something like this has NEVER happened to me before in the past until just recently.

I say that because just today when I went to re-download the stuff that I thought was ok....well...they gave the same error messege.

"Relic Rune Pack" - 'Can't Download Relic Rune Pack"

"Dark Dracula Costume" - 'Can't Download Dark Dracula Costume"

I was however able to download "Revelations" with no problem.

I guess what I'm hoping to achieve here by posting this long winded story, is a fix of this sudden glitch attack.

Why didn't the "Armored Dracula Costume" work?

Why are the other two DLC suddenly giving me the same problem when they were working perfectly fine not too long ago?

Can I get a refund on these two DLC as well? I don't really want to shell out money for something that isn't going to work in the end. ( I realize this isnt the place to ask that question)

Can anybody offer any help or insight as to whats going on?

 

still don't get a response

 

Hey there, Alaxsz! I'm very sorry to see if you are still running into this issue! This is definitely a weird one.

First, you will want to make sure your account and console regions match the region that you are physically located in. Some items are region locked on the 360, and if you are trying to download something from a marketplace for another region, you can run
into errors like this. If you need to set up a region migration, you will want to
change the region of your Xbox Live account.

If you have everything set up appropriately, then clarifying what exactly you are running into will help us out a lot. When you say you cannot select the item, do you mean in your game, or do you mean you are unable to select it somewhere in the dashboard?

Post back and let us know exactly what you are running into, and we'll see if we can figure out how to get that working for you!

 

Hey hello!!

thank you for answer my issue

you now I still have this issue, I verified and all who bought this complement has the same issue that I have, there's a way I can receive a refund for this item ?