case tracking

Discus and support case tracking in XBoX on Consoles to solve the problem; Hackiaron my account while playing in a game and unblocked all my achievements report the problem and just suspended my account unfairly and removed... Discussion in 'XBoX on Consoles' started by BulletTaKanishi, Jul 2, 2018.

  1. case tracking


    Hackiaron my account while playing in a game and unblocked all my achievements report the problem and just suspended my account unfairly and removed all achievements and I can not unlock new achievements I want to talk to the department manager on this Topic
    as I feel that they're not helping me the right way

    :)
     
    BulletTaKanishi, Jul 2, 2018
    #1
  2. HAZMAT RADIO
    HAZMAT RADIO Guest
    case tracking

    I think you're missing the point.

    The forums are not a department. It's users helping users here.

    Xbox Support is to help the function and troubleshooting of the account and device.

    Xbox Enforcement deals with the people who violate the Code of Conduct

    There's no reason why anyone of these separate groups should be able to communicate with each other.

    Don't violate the code of conduct and you'll never have a need to contact the Enforcement Team
     
    HAZMAT RADIO, Jul 2, 2018
    #2
  3. case tracking

    I do not think that you as an apartment can not communicate between you to give solution to all this work to give a prompt response to solve all these errors and misinform people should put a specific forum for this type of problems
     
    BulletTaKanishi, Jul 2, 2018
    #3
  4. BulletTaKanishi Win User

    Case tracking

    really when they do not know what to say they stop answering that bad service

    If they can't help people with their problems so they have this forum
  5. BulletTaKanishi Win User

    Case tracking

    The enforcement team would be the only ones who could help, but since your case is no longer eligible for review, you can no longer contact them. There is nothing else you can do.
    It is very complicated, I do not understand, I do not understand how between departments can not communicate, it is really hard to believe that an enterprise of such magnitude has no other ways of communicating between said departments.
  6. BulletTaKanishi Win User

    Case tracking

    To see about submitting a case review, you would need to go to
    http://enforcement.xbox.com


    that does not help me with what I'm asking I need a report to be raised in order to have a review by game score
    I'm not sure there is an exact department to help with missing gamescore.



    I can not use the page that they are giving me it marks an error and does not load



    there is no other way to send my case to second revision
    Try to use a different browser or computer to get to the enforcement page and file a case review. Good luck.
    I am already on the page now that I do where is the incidental

    [​IMG]
  7. BulletTaKanishi Win User

    Case tracking

    To see about submitting a case review, you would need to go to
    http://enforcement.xbox.com


    that does not help me with what I'm asking I need a report to be raised in order to have a review by game score
    I'm not sure there is an exact department to help with missing gamescore.

    I can not use the page that they are giving me it marks an error and does not load
  8. BulletTaKanishi Win User

    Case tracking

    To see about submitting a case review, you would need to go to http://enforcement.xbox.com
    that does not help me with what I'm asking I need a report to be raised in order to have a review by game score
Thema:

case tracking

Loading...
  1. case tracking - Similar Threads - case tracking

  2. Why wont my case reviews go through i have tried everything

    in XBoX Accessibility
    Why wont my case reviews go through i have tried everything: So I got banned on Saturday of last week and there was no given reason I have been submitting case reports and nothing has gone through and checking my email and nothing I just wanna get unbanned...
  3. Account (5 strikes) Suspension. No details given. Review denied. No case review email received.

    in XBoX Accessibility
    Account (5 strikes) Suspension. No details given. Review denied. No case review email received.: I was playing warzone the other night and I got a notification on my Xbox saying an enforcement had been placed on my account. Account (5 strikes) Appeal Denied Start: 05/06/2025, 00:20 End:...
  4. how to follow up the case No. 7063383274: Microsoft Audio Dock quality control issue under...

    in XBoX on Consoles
    how to follow up the case No. 7063383274: Microsoft Audio Dock quality control issue under...: I sent the two devices of Microsoft Audio Dock to Taiwan office for more than 4 months but haven't get any reply. can you help me to check the status of the case. Thanks Craig...
  5. In the case I don't have the email associated with my account anymore, how could I claim...

    in XBoX on Windows
    In the case I don't have the email associated with my account anymore, how could I claim...: Both of my Xbox account that I have entered sweepstakes with have sadly over the years had their gmails lost, I can't get into them and is there anyway to claim it without my email?...
  6. Case No. 7063383274: Microsoft Audio Dock quality control issue under warranty

    in XBoX on Consoles
    Case No. 7063383274: Microsoft Audio Dock quality control issue under warranty: Hi there, I sent 2 Audio docks back to Microsoft over 3 months ago but haven't received any updates. Could you please check case no. 7063383274 for me? Thanks. I have tried calling after-service...
  7. How would I get a case to possibly get my Xbox unbanned

    in XBoX on Consoles
    How would I get a case to possibly get my Xbox unbanned: Xbox 1 banned for no reason 642b857d-4f46-474e-9df9-85b1b17b3e86
  8. Can I switch my GTA account from current gen to current gen in my case Xbox series s to...

    in XBoX Games and Apps
    Can I switch my GTA account from current gen to current gen in my case Xbox series s to...: I'm buying a new Xbox and I want my GTA account that was previously on a Xbox series s on a Xbox series x can I do that if so how 0138171d-0ca7-4acd-941d-fd04b0111f16
  9. Why won’t my enforcement cases load?

    in XBoX Accessibility
    Why won’t my enforcement cases load?: Hello, my account has been suspended as of yesterday which was just over 24 hours ago for a message I sent and when I go to the enforcement page to see the active suspension, completed...
  10. My Xbox account has been suspended for something that isn’t my fault and my case review was...

    in XBoX Accessibility
    My Xbox account has been suspended for something that isn’t my fault and my case review was...: I was on my Xbox the other day playing a game as you do, I then get a notice that I had been suspended, I didn’t know what I did so I then went to the enforcement history website to see what...