Case review not working

Discus and support Case review not working in XBoX on Consoles to solve the problem; I need my account to be looked at for case review or something but the button is not working on the page and my communications suspension was only for... Discussion in 'XBoX on Consoles' started by PassDaDope3000, Apr 25, 2017.

  1. Case review not working


    I need my account to be looked at for case review or something but the button is not working on the page and my communications suspension was only for 10 days and it stated on the 5th of this month. Someone please let me know something is
    my gamer tag

    :)
     
    PassDaDope3000, Apr 25, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Case Review not working.

    Hey FCPCatalyst93,

    Could you provide me a screenshot of the error you are receiving? If you could upload to OneDrive (or any other image hosting site) and link me the image, that would help us a lot!

    To private message me, just click the little envelope below my post!

    Thanks!
     
    Mister Beep, Apr 25, 2017
    #2
  3. Hoz2K4
    Hoz2K4 Guest
  4. Miss Bijoux
    Miss Bijoux Guest

    Case review not working

    Hey there!

    Hmm okay. Thanks for bringing that up for us. I've passed the information along to the appropriate teams for them to take a look and see if they can figure out what's up.

    In the meantime, can you provide us screenshots of what you see when you try to submit a case review?

    Thanks! Case review not working :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 26, 2017
    #4
  5. Miss Bijoux
    Miss Bijoux Guest
    Hey, Dope!

    We believe that your issue should be fixed now. Can you try using communications (within the Xbox Live Code of Conduct, of course! Case review not working ;) ) and let us know if things are working properly again?

    Thanks so much! Case review not working :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Nov 1, 2018
    #5
  6. Mister Beep Win User

    Case Review not working.

    Hey FCPCatalyst93,

    Could you provide me a screenshot of the error you are receiving? If you could upload to OneDrive (or any other image hosting site) and link me the image, that would help us a lot!

    To private message me, just click the little envelope below my post!

    Thanks!
  7. Hoz2K4 Win User
  8. eG x Thee Elf Win User

    Case Review not working.

    Have you tried a different Web browser to see if you get the same error? Some Case Reviews require you too review the code of conduct before you can submit one but I'm wondering if the NULL error is browser related or something specific to your case. I know
    other users have submitted case reviews and received responses back.
  9. Mister Mascot Win User

    Case review is not working

    Your rep has nothing to do with an enforcement act. An enforcement act is decided by XBLPET if you breach the Code of Conduct while your gamer rep is decided by the rating of your online behaviour by other gamers.

    To get out of a bad rep you should play as many coop games as you can with a large pool of gamers. Keep it clean and avoid smack talk to get back to normal rep.

    the problem is that I can't play any xbox live coop game because of that, so my question is how can I get out of a bad rep if my own rep doesnt allow me to play none xbox live games ???
    Hey there,

    The Enforcement teams don't actually use the forums, so they wouldn't be able to comment on this situation. They only communicate through the

    Case Review
    process, which wouldn't be applicable here.

    To get your reputation back up again, you'll need to keep playing online games with other players and over time it will improve. Playing free to play games and MMO type games such as APB Reloaded or Neverwinter will help you match up with other users and
    be able to get your reputation in the green again. You can learn more about the Reputation System and how it works by clicking on this link

    HERE
    .

    Hope that helps to clarify things a bit for you!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. RockabillyIdol Win User

    Case review is not working

    Your rep has nothing to do with an enforcement act. An enforcement act is decided by XBLPET if you breach the Code of Conduct while your gamer rep is decided by the rating of your online behaviour by other gamers.

    To get out of a bad rep you should play as many coop games as you can with a large pool of gamers. Keep it clean and avoid smack talk to get back to normal rep.
    the problem is that I can't play any xbox live coop game because of that, so my question is how can I get out of a bad rep if my own rep doesnt allow me to play none xbox live games ???
Thema:

Case review not working

Loading...
  1. Case review not working - Similar Threads - Case review working

  2. Why wont my case reviews go through i have tried everything

    in XBoX Accessibility
    Why wont my case reviews go through i have tried everything: So I got banned on Saturday of last week and there was no given reason I have been submitting case reports and nothing has gone through and checking my email and nothing I just wanna get unbanned...
  3. Account (5 strikes) Suspension. No details given. Review denied. No case review email received.

    in XBoX Accessibility
    Account (5 strikes) Suspension. No details given. Review denied. No case review email received.: I was playing warzone the other night and I got a notification on my Xbox saying an enforcement had been placed on my account. Account (5 strikes) Appeal Denied Start: 05/06/2025, 00:20 End:...
  4. My Xbox account has been suspended for something that isn’t my fault and my case review was...

    in XBoX Accessibility
    My Xbox account has been suspended for something that isn’t my fault and my case review was...: I was on my Xbox the other day playing a game as you do, I then get a notice that I had been suspended, I didn’t know what I did so I then went to the enforcement history website to see what...
  5. I got banned false banned no details or case review

    in XBoX Accessibility
    I got banned false banned no details or case review: I got banned false banned no details or case review 74e6a71b-de3b-40f2-bc60-c988f4797f1e
  6. I have been mass reported and my case is under review. Last time it got mass reported my...

    in XBoX Accessibility
    I have been mass reported and my case is under review. Last time it got mass reported my...: Ive been mass reported and need help da738200-5501-46b7-acd7-afec7a546cad
  7. Received wrongful suspension and cant file a case review.

    in XBoX Accessibility
    Received wrongful suspension and cant file a case review.: I posted a looking for group post on Fallout 76 stating i was selling ammo and junk for 1 cap and doing custom orders and i used the cent symbol so now i have a suspension. Looking back i can see...
  8. When will my xbox enforcement action case review be completed?

    in XBoX Accessibility
    When will my xbox enforcement action case review be completed?: I was banned after being abused via party chat and subsequently retaliating via xbox messaging. I agree that it was not correct of me to go that far in my message, but I received a 2 day...
  9. Got suspended from talking and case review doesnt work after correctly awnsering 8 questions.

    in XBoX on Consoles
    Got suspended from talking and case review doesnt work after correctly awnsering 8 questions.: Dear reader, My gamertag is , Today i was playing warzone on Halo 5 with my friends, suddenly i got a message telling me i got suspended from chatting untill17~02~2017. Maybe there have been...
  10. case review does not work

    in XBoX on Consoles
    case review does not work: This is the second time I am posting my problem since there is apparently no human to speak to. I received an email Saturday stating my son has been suspended for "communications". The suspension...