Case Review not working.

Discus and support Case Review not working. in XBoX on Consoles to solve the problem; Hey FCPCatalyst93, Could you provide me a screenshot of the error you are receiving? If you could upload to OneDrive (or any other image hosting site)... Discussion in 'XBoX on Consoles' started by FCPCatalyst93, Sep 1, 2015.

Page 2 of 2
  1. Mister Beep
    Mister Beep Guest

    Case Review not working.


    Hey FCPCatalyst93,

    Could you provide me a screenshot of the error you are receiving? If you could upload to OneDrive (or any other image hosting site) and link me the image, that would help us a lot!

    To private message me, just click the little envelope below my post!

    Thanks!
     
    Mister Beep, Sep 4, 2015
    #16
  2. oimushthuggie
    oimushthuggie Guest
    I have been having the same issues.

    I got a 24hr coms ban and when coms were restored i found nobody could here me in party chat.

    Went to do a case review thing but there was no button to action it, spoke to support at length and they just referred me to the enforcement team who as i explained to support, was unable to do so.

    The coms problem is just on my profile and nothing to do with the console, controller or mic as i set up a new gamertag and profile and everything works fine.

    Finally an xblpet replied to a post on these forums and told me to update controller and console hard reset, both of which did not work, as it is obvious the problem lies in my main profile which has not b3en reactivated properly.

    To top it all the xblpet person also said " if these resets and updates dont work then speak to support" , the very same support who said they cannot do anything it is the enforcement divisions issue.

    So i am stuck, cant communicate with anyone to resolve this, case review does not even work and two departments bouncing me back and forth.

    Really really poor that a brand like microsoft have such a poor way of allowing there customers to communicate and resolve problems.
     
    oimushthuggie, Oct 5, 2015
    #17
  3. Mister Beep
    Mister Beep Guest
    Hey OI MUSH THUGGIE!

    Sorry to hear about the issue! Since this is an older thread, please post a new thread detailing the issue so the community can provide support tailored to you. Thanks!
     
    Mister Beep, Oct 31, 2018
    #18
  4. Mister Beep Win User

    Case Review not working.

    Hey FCPCatalyst93,

    Could you provide me a screenshot of the error you are receiving? If you could upload to OneDrive (or any other image hosting site) and link me the image, that would help us a lot!

    To private message me, just click the little envelope below my post!

    Thanks!
  5. Hoz2K4 Win User

    Case Review not working.

  6. eG x Thee Elf Win User

    Case Review not working.

    Have you tried a different Web browser to see if you get the same error? Some Case Reviews require you too review the code of conduct before you can submit one but I'm wondering if the NULL error is browser related or something specific to your case. I know
    other users have submitted case reviews and received responses back.
  7. Mister Mascot Win User

    Case review is not working

    Your rep has nothing to do with an enforcement act. An enforcement act is decided by XBLPET if you breach the Code of Conduct while your gamer rep is decided by the rating of your online behaviour by other gamers.

    To get out of a bad rep you should play as many coop games as you can with a large pool of gamers. Keep it clean and avoid smack talk to get back to normal rep.

    the problem is that I can't play any xbox live coop game because of that, so my question is how can I get out of a bad rep if my own rep doesnt allow me to play none xbox live games ???
    Hey there,

    The Enforcement teams don't actually use the forums, so they wouldn't be able to comment on this situation. They only communicate through the

    Case Review     process, which wouldn't be applicable here.

    To get your reputation back up again, you'll need to keep playing online games with other players and over time it will improve. Playing free to play games and MMO type games such as APB Reloaded or Neverwinter will help you match up with other users and
    be able to get your reputation in the green again. You can learn more about the Reputation System and how it works by clicking on this link

    HERE    .

    Hope that helps to clarify things a bit for you!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. RockabillyIdol Win User

    Case review is not working

    Your rep has nothing to do with an enforcement act. An enforcement act is decided by XBLPET if you breach the Code of Conduct while your gamer rep is decided by the rating of your online behaviour by other gamers.

    To get out of a bad rep you should play as many coop games as you can with a large pool of gamers. Keep it clean and avoid smack talk to get back to normal rep.
    the problem is that I can't play any xbox live coop game because of that, so my question is how can I get out of a bad rep if my own rep doesnt allow me to play none xbox live games ???
Page 2 of 2
Thema:

Case Review not working.

Loading...

  1. Case Review not working. - Similar Threads - Case Review working

  2. Why wont my case reviews go through i have tried everything

    in XBoX Accessibility
    Why wont my case reviews go through i have tried everything: So I got banned on Saturday of last week and there was no given reason I have been submitting case reports and nothing has gone through and checking my email and nothing I just wanna get unbanned...

  3. Account (5 strikes) Suspension. No details given. Review denied. No case review email received.

    in XBoX Accessibility
    Account (5 strikes) Suspension. No details given. Review denied. No case review email received.: I was playing warzone the other night and I got a notification on my Xbox saying an enforcement had been placed on my account. Account (5 strikes) Appeal Denied Start: 05/06/2025, 00:20 End:...

  4. My Xbox account has been suspended for something that isn’t my fault and my case review was...

    in XBoX Accessibility
    My Xbox account has been suspended for something that isn’t my fault and my case review was...: I was on my Xbox the other day playing a game as you do, I then get a notice that I had been suspended, I didn’t know what I did so I then went to the enforcement history website to see what...

  5. I got banned false banned no details or case review

    in XBoX Accessibility
    I got banned false banned no details or case review: I got banned false banned no details or case review 74e6a71b-de3b-40f2-bc60-c988f4797f1e

  6. I have been mass reported and my case is under review. Last time it got mass reported my...

    in XBoX Accessibility
    I have been mass reported and my case is under review. Last time it got mass reported my...: Ive been mass reported and need help da738200-5501-46b7-acd7-afec7a546cad

  7. Received wrongful suspension and cant file a case review.

    in XBoX Accessibility
    Received wrongful suspension and cant file a case review.: I posted a looking for group post on Fallout 76 stating i was selling ammo and junk for 1 cap and doing custom orders and i used the cent symbol so now i have a suspension. Looking back i can see...

  8. When will my xbox enforcement action case review be completed?

    in XBoX Accessibility
    When will my xbox enforcement action case review be completed?: I was banned after being abused via party chat and subsequently retaliating via xbox messaging. I agree that it was not correct of me to go that far in my message, but I received a 2 day...

  9. Got suspended from talking and case review doesnt work after correctly awnsering 8 questions.

    in XBoX on Consoles
    Got suspended from talking and case review doesnt work after correctly awnsering 8 questions.: Dear reader, My gamertag is , Today i was playing warzone on Halo 5 with my friends, suddenly i got a message telling me i got suspended from chatting untill17~02~2017. Maybe there have been...

  10. case review does not work

    in XBoX on Consoles
    case review does not work: This is the second time I am posting my problem since there is apparently no human to speak to. I received an email Saturday stating my son has been suspended for "communications". The suspension...