Case review "Need More Information"

Discus and support Case review "Need More Information" in XBoX on Consoles to solve the problem; Hello I have submitted a case review and as opposed to saying "Decision Upheld" is said "Need More Information" does this mean there's an actual chance... Discussion in 'XBoX on Consoles' started by SS_Officer, Feb 9, 2017.

  1. SS_Officer
    SS_Officer Guest

    Case review "Need More Information"


    Hello I have submitted a case review and as opposed to saying "Decision Upheld" is said "Need More Information" does this mean there's an actual chance of my ban being uplifted it just never seems to happen

    :)
     
    SS_Officer, Feb 9, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Notice of Xbox Live enforcement action

    You would need to go to http://enforcement.xbox.com for more information and to see if you can submit a case review.
     
    Smwutches, Feb 9, 2017
    #2
  3. cS Legacy cS
    cS Legacy cS Guest
    I got banned ??

    Hello TheGreepygame63,

    You have the right to appeal your ban.

    You'll need to head over to enforcement.xbox.com for further information and to appeal against your ban, you'll need to submit a Case Review.

    You can find out more information on how to submit a case review
    here
    .

    Best of luck,

    MickMcKay
     
    cS Legacy cS, Feb 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Case review "Need More Information"

    No one here can say for sure, but this is what it says on the enforcement site:

    • Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
      and/or discussion.
    It's not a guarantee your ban will be lifted, but there's always a chance it could be.
     
    Smwutches, Feb 9, 2017
    #4
  5. Smwutches Win User

    Case review "Need More Information"

    No one here can say for sure, but this is what it says on the enforcement site:

    • Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
      and/or discussion.
    It's not a guarantee your ban will be lifted, but there's always a chance it could be.
  6. Smwutches Win User

    Notice of Xbox Live enforcement action

  7. XBF Brad A Win User

    Ban, Unfair ban

    Hi,



    Sorry to hear about that enforcement action. For information about the ban, you would need to go to Enforcement website.
    If the suspension is longer than 24 hours you can submit a case review.



    Case Review Procedure

    * Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

    * Under Review: Your case is currently under investigation by XBLPET.

    * Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will
    require additional information and/or discussion.

    * Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

    * Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



    You can check your Case Review status at any time by visiting your Enforcement History or Case Review History. Enforcement are the only ones that can help with this issue. As
    there is nothing more we can do, I will be locking this thread.



    I hope this helps.



    Thanks,

    Brad
  8. Smwutches Win User

    In need For Case Review

  9. XBF Brad A Win User

    Hay esperanza en que me quiten el ban permanente si el caso ya fue cerrado para ya vender todo

    Hi Martin,



    Sorry to hear about that enforcement action. For information about the ban, you would need to go to
    Enforcement website. If the suspension is longer than 24 hours you can submit a case review.



    Case Review Procedure

    * Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

    * Under Review: Your case is currently under investigation by XBLPET.

    * Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will
    require additional information and/or discussion.

    * Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

    * Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



    You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.
    Enforcement are the only ones that can help with this issue.If the case is closed already then they did not overturn it and the ban will stay. As there is nothing more we can do i will be locking this thread.



    I hope this helps.



    Thanks,

    Brad
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Case review "Need More Information"

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