case number 1345778376

hi I bought dishonored 2 with dishonored definitive edition but got no code for game (dishonored definitive edition).

what should I do ? now is about over 10 days I got no code for game . please provide a code for me .

I contacted Bethesda and arkane and also xbox store several times but until now nothing. no one respnd and I am so confused . when I can get my game's code.

thanks

:)

 

case number 1231951944

it did not work in another browser

 

case number 1231951944

That's not entirely correct.

First try in a different browser just to eliminate that possibility, but after that you should wait at least 48 hours before trying again. This allows the system to refresh the information it has on you.

If that still does not resolve it (and there is a chance it will, because the XCL website is a little temperamental), post back here and we'll see if they can look into your account.

However, looking into your account is a longer process and still requires that you apply via the XCL website, not that you get manually added.

These are the instructions I have been given after I had a chat with one of the Support Agents after seeing numerous instances of people experiencing the same issue as yourself.

 

You won't receive a code for the game. The game should show as free when you try to download it from the marketplace.

 

thanks dude I got game and downloaded .

about dishonored 2 and dues ex mankind divided I have to wait when those release then I can play.

and download .?

 

when I paid it was downloaded arpund 116 mb for dues ex 2 and 106 mb for dishonored 2.