Cartão Presente [Translation- Gift Card]

Olá,gente eu comprei um cartão presente ontem e até agora ele não foi cobrado e nem esta no meu histórico de compras o que devo fazer?e também não recebi nenhum código no Email.

[Translation- Hello, guys I bought a gift card yesterday and so far it has not been charged and neither is this in my shopping history what should I do? and also I have not received any code in the Email. ]

:)

 

Transferência de dinheiro entre diferentes contas [Translation - Transferring money between different accounts]

Se eu ligar para central conseguirei fazer com que os 50 reais de um cartão presente passe para outra conta?

[Translation - If I call central I'll be able to make the actual 50 of a gift card pass to another account?]

 

Não consigo resgatar o meu cartão presente Live Gold. Informação de que a um problema na minha conta

Não consigo resgatar o código do meu cartão presente Live Gold. Informação de que a um problema na minha contam. Código de erro:

XBOS-3013

6db12995-692c-404c-8f09-6da4891bbec0

2017/03/24 - 02:29:16 UTC

Translation:

I can not redeem my Live Gold gift card code. Information that a problem in my account. Error Code:

XBOS-3013

6db12995-692c-404c-8f09-6da4891bbec0

2017/03/24 - 02:29:16 UTC

 

Please use the English language, you have a much better chance that someone will help you solve your problem. If you do not speak English, please use Google Translator. Thank you for all of us.

 

Please use the English language, you have a much better chance that someone will help you solve your problem. If you do not speak English, please use Google Translator. Thank you for all of us.

Don't worry about which language the person is speaking. If you can use the translator to answer their question then go ahead and do it. No need to insist on a specific language.

 

Hello of matheshx11!

Where did you purchase the code from?

Off of the Microsoft store or through a third party?

If you had bought that currency off of the store, and it does not show up in your account, I would
contact Microsoft support directly and see if they can look into this issue or for any code that was created during the transaction.

Let us know how that helps

Thanks!