Cartão Live gold

Josimar Pedro dos Santos · Feb 14, 2019

Tinha assinatura válida da Live Gold comprado direto do app store no cartão de crédito. Comprei um cartão de código em uma loja de 12 meses e inseri antes do término da minha live comprado no app e deu mensagem de inserido com sucesso e aí cancelei q cobrança
recorrente que estava ativada. Problema que ao término da assinatura acusou que não tinha o serviço disponível e eu joguei fora o cartão com o código já. Não sei se tem alguma coisa haver, mas troquei o cartão de crédito cadastrado pois o antigo venceu. O
que pode ter acontecido? Ajuda por favor.

Translation: [You had a valid Live Gold subscription purchased directly from the App Store on your credit card. I bought a code card in a 12 month store and entered before the end of my live purchased in the app and gave message
of entered successfully and then canceled Q recurring charge that was activated. Problem that at the end of the subscription accused that it did not have the service available and I threw away the card with the code already. I don't know if there's anything
to it, but I switched the credit card registered because the old one won. What could have happened? Help please.]

:)

Njal the Blue

É um cartão de Giftcard ou Xbox Live Gold card?

[Translation - Is it a giftcard or Xbox Live Gold card? ]

Josimar Pedro dos Sa

Não aparece nada no histórico, nem a que venceu. Isso que é o problema.

Translation: [Nothing appears in the history, nor the winner. That's what's the matter. ]

XBF Leslie D

Hi Josimar,

Thanks for reaching out to us today. I'm sorry to hear about the current issue with the Xbox live Gold card. I would like to ask did you purchase the Xbox Live Gold card for 12 months through our Microsoft Store? If so I would suggest for you to request
a callback from our Live Support agents.

We on the forums don't have the tools to help with this. When you go to
Contact Usto request a callback, follow these steps:

Step 1 ----Select Xbox One
Step 2 ----Select See other options
Step 3 ----Select topic
Step 4 ----Select "Show contact options"
Step 5 ----Select request a call from support

Once they call, explain the issue and they will be able to help you.

choppyseize

if you redeemed it, It would show in your purchase history. As long as you selected the prepaid card as the new form of payment it would either bill that. Or just be stacked automatically if it's a code for Xbox Live. If you lost the code there is nothing
that can be done at this point. You would have to purchase another one.

AlexAGRG

atualizando...

battlefield 3--- vendido

Halo 4 + cartão para 14 dias de live gold --- R$ 115,00

Cartão Live gold