Carrier billing Telenor sweden

Discus and support Carrier billing Telenor sweden in XBoX on Consoles to solve the problem; Hi! Seems it's not possible to use my phone number as payment option,..I'm using Telenor as provider,..nothing is wrong on their end.. A year ago it... Discussion in 'XBoX on Consoles' started by Cisco ltd, May 27, 2018.

  1. Cisco ltd
    Cisco ltd Guest

    Carrier billing Telenor sweden


    Hi!

    Seems it's not possible to use my phone number as payment option,..I'm using Telenor as provider,..nothing is wrong on their end..

    A year ago it worked fine, but now I get a message saying your provider can't find the number you entered.... This is really weird

    :)
     
    Cisco ltd, May 27, 2018
    #1
  2. XBF Diego M
    XBF Diego M Guest
    Billing to cell phone carrier.

    Hey Death,

    If you refer to Rule 20 on the
    Xbox Forum Guidelines     it states: "20) Do not create multiple forum accounts. Each person is allowed one account only. Alternate accounts will be permanently banned, and offending users will be subject to both temporary and permanent bans."
    The forums guidelines have been posted since 2013.

    For the billing related issue unfortunately, as much as we would like to, we cannot help with as we do not have the proper tools to assist you with that. You would need to get in contact with
    Xbox Support     again if you still cannot make any purchases.

    You may also want to contact your bank institution and phone carrier just to clear up everything on their end.

    I hope the issues can get resolved soon.
     
    XBF Diego M, May 27, 2018
    #2
  3. Death XCV
    Death XCV Guest
    Billing to cell phone carrier.

    First off. I just found out i was banned from the commuity forums and i dont remember why. I read old forum post from 2015 that it is ok to create a new forum account to get help and chat with DEVs directly. Is that still ok? Second, I had this error before
    and i have refrence numbers where it was escalted and resolved but it keeps happening. An i dont know why. I have had purchasing issues and issues with not getting my content in game. Now im having issues with not even being able to buy stuff. With my card
    or phone. I did have to many refunds and i was told if you have to many they will investigate your account for fraud so i didnt want that to happen and i get banned. I just dont know whats going on. I know im not banned from making purchases but when i talk
    to xbox support they also told me my phone number is linked to “to many accounts” when its just mine and this account i made to use the forums. I just need the automated security system to be removed.
     
    Death XCV, May 27, 2018
    #3
  4. SwordofWhedon Win User

    Verizon Mobile Carrier Billing

    It is no longer supported, there is no information as to why, or if/when it may return. No one at support has this information or can do anything about it.
  5. XBF Diego M Win User

    Billing to cell phone carrier.

    Hey Death,

    If you refer to Rule 20 on the
    Xbox Forum Guidelines     it states: "20) Do not create multiple forum accounts. Each person is allowed one account only. Alternate accounts will be permanently banned, and offending users will be subject to both temporary and permanent bans."
    The forums guidelines have been posted since 2013.

    For the billing related issue unfortunately, as much as we would like to, we cannot help with as we do not have the proper tools to assist you with that. You would need to get in contact with
    Xbox Support     again if you still cannot make any purchases.

    You may also want to contact your bank institution and phone carrier just to clear up everything on their end.

    I hope the issues can get resolved soon.
  6. theother104054 Win User

    Verizon Billing with Xbox Store

    I also haven't been able to use Verizon carrier billing for 4 or 5 months. It's not even an option on my Microsoft account when going to pick a new Payment method.

    I don't even have Carrier Billing like I used to.

    Verizon has no holds on me or anything.

    I see the official Microsoft page says they still support Verizon Mobile Carrier Billing

    Anyone?!
  7. tysenp Win User

    Victim of Games Billing Scam

    hey! are the charges from the phone carrier or microsoft/xbox? if the charges are from the carrier there is nothing microsoft/xbox can do, you would have to contact the carrier.

    for requesting a refund from xbox for a game see: https://support.xbox.com/en-CA/help/subscriptions-billing/buy-games-apps/refund-orders
  8. Tron Sutherland Win User

    Verizon Billing with Xbox Store

    I'm experiencing the same thing it would seem that they removed the option to use carrier billing.
Thema:

Carrier billing Telenor sweden

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