cards not being selected

Discus and support cards not being selected in XBoX Games and Apps to solve the problem; The star challenges were working just fine then randomly I tried to select a card in the TriPeaks challenge set and it wasn't working. Like it let me... Discussion in 'XBoX Games and Apps' started by FallenTurtle416, Aug 11, 2018.

  1. FallenTurtle416
    FallenTurtle416 Guest

    cards not being selected


    The star challenges were working just fine then randomly I tried to select a card in the TriPeaks challenge set and it wasn't working. Like it let me select the challenge and hit play but then I couldn't select the cards after that and I tried several times
    to figure out the issue to no avail please help

    :)
     
    FallenTurtle416, Aug 11, 2018
    #1
  2. crossfire50-E72462DA-4665-4634-9572-0B2F23920E56
    crossfire50-E72462DA-4665-4634-9572-0B2F23920E56 Guest
    i did not get my 600 points for puting in my pre-paid gold card

    today i put in my gold card and selected 600 point reward and have not receved it... why not?
     
    crossfire50-E72462DA-4665-4634-9572-0B2F23920E56, Aug 11, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox Rewards VIP High Roller

    Hello Deadly Modified,

    That offer was a sweepstakes, with VIP members being selected at random. Since you were not selected, you are not eligible for this offer.
     
    XBLRewards8, Aug 11, 2018
    #3
  4. SpookyDeadGirl Win User

    Xbox Live being Selective ??

    Having same issue turning off & unplugging didnt work
  5. Mister Beep Win User

    Xbox Live being Selective ??

    Hey there SpookyDeadGirl!

    Sorry to hear about the connection issue. If you haven't already, go ahead and create a new thread so that you can be provided support tailored specifically for you! Post any details of the issue you have as well as any troubleshooting steps you have tried.
    In addition, if you could also provide us the brands of your modem and router as well as the model numbers in that post, that would help us out a lot! :)
  6. Mister Beep Win User

    Xbox Live being Selective ??

    Hey there SoB QUIET RIOT!

    Sorry to hear about the connection issues! Yesterday we had a service alert about something similar, are you still experiencing this issue? If so try a full power cycle:

    • Press and hold the power button on the Xbox One console for 10 seconds.
    • Once the unit is powered off, unplug the power cable from the Xbox One and let it sit for 5 minutes.
    • Plug the power back into the unit and power the console on.
    Post back and let us know if you're still experiencing this issue so we can help get it sorted!
  7. JosefLBohorquez Win User

    Disc Drive being selective

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Micro

    Could be a hardware issue, but let's try to isolate a bit more the problem.

    But first tell me:
    Are you using an insider build / beta OS in your console?
    Are you able to test the unrecognized discs on another console?
    And what did you tried so far to fix this?
    This is to avoid giving you the same troubleshooting steps
  8. Smwutches Win User

    Card was charged after selecting NO.

    If the game started downloading, then it did charge you. You can check your transactions at
    https://billing.microsoft.com

    For future reference, the system now allows payments to be split. So more than likely it was asking if you wanted to use the money you already had in your account in addition to paying the balance on your credit card. Since you have to basically confirm
    the payment to get to that point, by saying no you were basically telling the system that you did not want to use your balance and just wanted to purchase the game using your credit card.

    You can redownload the games from your download history. You can try contacting support to see if they can issue a refund, however everything in the marketplace does state that there are no refunds so there is no guarantee of one. 1-800-4my-xbox if you're
    in the US/Canada or
    support.xbox.com/contact-us
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cards not being selected

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