Card info not correct/not going through. How to fix it?

Discus and support Card info not correct/not going through. How to fix it? in XBoX on Windows to solve the problem; My card says wrong info typed.. obviously triple quadruple checked it. Called my bank, card is open and should be up and running for any purchase I... Discussion in 'XBoX on Windows' started by Haley Unruh, Jan 10, 2023.

  1. Haley Unruh
    Haley Unruh Guest

    Card info not correct/not going through. How to fix it?


    My card says wrong info typed.. obviously triple quadruple checked it. Called my bank, card is open and should be up and running for any purchase I make.. go to call/text support and I’ve gotten transferred 3-5 times. So obviously they don’t know what they’re doing either.

    :)
     
    Haley Unruh, Jan 10, 2023
    #1
  2. iareBRENDEN Win User

    Lego undercover xbox one

    I'm not sure about the issue with the card, but I would maybe try purchasing the game through the web store instead of the xbox store.

    Are you sure the card info you entered is correct?
  3. X Fushicho Win User

    Can't buy microsoft points online or xbox live

    Have you checked the info that is on your attached payment option to make sure that the card info has the correct billing address, expiration date and CCV code (usually 3 digit number on the back)? If all that info is correct, you may need to try waiting
    24-48 hours before buying points through the Xbox website or console. As an alternitive, you can purchase a points code through the Amazon or Gamestop websites that will be emailed to you once the purchase completes.
  4. PanzerHauptmann Win User

    Error message 80153410

    so how can i fix this i have the right funds and all my info is correct
  5. OneWhiteKid Win User

    Cannot Add New Payment Option - All info is correct

    Is it possible that I attempted to add a credit card with wrong info too many times so it won't let me add it with the correct info now? If so, how long would I have to wait?
  6. XBLRewards3 Win User

    My deposits are not going through even though my billing info is correct.

    Hi nukmex. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
    on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
Thema:

Card info not correct/not going through. How to fix it?

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