Card details wrong

Discus and support Card details wrong in XBoX on Windows to solve the problem; Hi, I tried to add a card on my microsoft account, but it says the details are incorrect, I have used this card for several months with no problems,... Discussion in 'XBoX on Windows' started by Yang0628, Dec 22, 2022.

  1. Yang0628
    Yang0628 Guest

    Card details wrong


    Hi,
    I tried to add a card on my microsoft account, but it says the details are incorrect, I have used this card for several months with no problems, can you help me check?

    :)
     
    Yang0628, Dec 22, 2022
    #1
  2. CarTzy Win User

    Card details wrong

    Hello Yang0628,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

    • Are you getting any error message?
    What I can recommend is to update your information:

    To update your billing address:

    1. Sign in to the Microsoft account you want to update.Sign in
    2. Go to Payment & billing and select Address book. You can add or edit billing and shipping addresses here.
    Note To change your default billing address, you may need to add a new address and then set it as your new default address.

    To update a payment option:

    1. Sign in to the Microsoft account you want to update.Sign in
    2. Go to Payment & billing and select Payment options. You can add or edit payment options here.
    Update your billing address and payment options | Xbox Support

    Update your billing address and payment options

    Why was the payment for my Xbox subscription declined?

    Why was the payment for my Xbox subscription declined? | Xbox Support

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  3. CarTzy Win User

    Card details wrong

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  4. PeterMcElhinney Win User

    help

    Firstly,

    If you remove your card details you will not lose your Friends, they will forgive you .

    Secondly,

    Because your card has the wrong details, it is useless to you and may as well be removed.

    Thirdly,

    While you have the wrong cvv card and keep attempting to make charges on your card you may raise suspicion with your bank which could cause an account lock, which you do not want.

    Regards,

    Maco14
  5. ET3rNi7Y GreeN Win User

    Card details

  6. Tezzarrific Win User

    Card details

    if its tied to a subscription then you cannot remove it without putting another payment option in or you turn off auto renew and the sub expires.
Thema:

Card details wrong

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