Car pass doesn't work

???

The Season Pass doesn't expire, all it is, is pre-paying for the first six car packs.

The Road America track is free for everyone.

The 5 cars in the Road America Booster Pack are free for Car Pass holders. The official article doesn't mention a purchase price for player who don't own the Car Pass.

Here's the official news article:
www.forzamotorsport.net/.../fm5_road_america_track_announce

Hi Molly,

This a direct quote from https://www.forzamotorsport.net/en-us/news/fh4_preorders detailing the Car Pass and how it was going to work at launch, "Get
42 extra cars at one low price! The Forza Horizon 4 Car Pass will deliver two new cars to your game every week over a 21-week period, beginning October 2, 2018. If you start playing the game after this period has begun, all previously released cars included
with the Car Pass will be available for your game garage. All cars included in the Car Pass grant you a one-time only, free addition of each car to your Forza Horizon 4 garage, with no additional in-game credit cost. The Forza Horizon 4 Car Pass is included
with Forza Horizon 4 Deluxe and Ultimate Editions." The number has changed to 49 cars but you should still be able to get all of the released cars in the Car Pass. You can find the Car Pass Calendar menu in the Autoshow and claim whatever car you seem to be
missing from the Car Pass.

You can find more information from this thread: https://forums.forzamotorsport.net/turn10_postst128775_Car-Pass-discussion.aspx

Hi Strawhat. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. Note that you have to manually claim the cars in-game: https://support.forzamotorsport.net/hc/articles/6495641717267

"Get started by visiting any Horizon Festival Outpost or Player House. Under the “Buy & Sell” menu, select “Car Pass” and from here, you can redeem either individual cars or all of the Car Pass cars released to date."

If it doesn't let you claim the Car Pass cars, please confirm that the purchase is shown in your account's order history: https://account.microsoft.com/billing/orders/

Forza always had DLC that wasn't included in the big package at launch.. "Ultimate" doesn't mean everything included. We paid for

All Stars Car Pass

VIP Pass

Early access

Car Pass

That's what we got. With the 2 expansions, it would have been 20-30$ more. In the end, it's still the same with the discount that we have until christmas