Captures not working all the time.

Yes i have a 2TB external and it doesn’t happen all of the time.

Hi,

Do you have enough storage space available?

You could try lowering the capture quality to 720p and setting a default of 30secs for captures in the Xbox menu.

You can also try here: http://support-origin.xbox.com/en-GB/games/troubleshooting/troubleshoot-recording-game-clips

Good luck

Im using a usb drive and i record clips all the time. It works fine when online because the capture tab isnt greyed out.

But when I’m offline, the achievements, friends, capture etc. Everything is greyed out and i cant access the “start recording” button.

Recently my xbox will only record a few seconds of my captures. I have read that a power cycle will help it so ive done that several times and each time after the first capture is yhe length it is supposed to be, but after that the captures shorten.
Is there another thing i could try?

Hello Ethan, you can easily fix this by going into capture settings by pressing Xbox Home>Capture Menu>Capture Settings. After entering capture settings go to “Record What Happened”, From here you can choose to make it capture from 15 Seconds To 2 Minutes
of your gameplay. I hope this helps. If you don’t mind dropping please drop reply if this fixes the problem. I wish you the best of luck!

Ive tried playing around with the capture times as well and it still doesnt change. Right now i have it set to 45 seconds at 720 and it still only records 15 seconds

Well this can mean your capture library is full (or nearing full.) Have you tried deleting any clips if you have any? Sometimes your capture library gets full and wont let you upload it or it will shorten the time so it doesn’t take up much space, Another
common thing is if your resolution (in your case 720p) can also cause this. If you have lower resolution some games will only record a certain amount of time due to trying to keep higher quality. if you cannot figure out the problem and you need to get it
really bad i suggest contacting Xbox Support found here https://support.xbox.com/