Captures missing

Abigail Marie · Feb 27, 2020

When to go look at my captures and the majority of them are missing. I have them saving to my xbox only (not uploading to xbox live). I have some up to a week ago and then theres a huge gap jumping to 39+ days ago and some even over 100 days ago. All my
screenshots are there and i have clips from over 100 days ago still showing up. When i go to view captures its showing 156 but there is not 156 there. Is anyone else having this issue? Is there a fix?

:)

Abigail Marie

No i still have over 300 gb of storage available. When i go to view all captures it says i have 156. But when i view them theres maybe only 20. But even when i view my Storage capacity its still showing i have a large amount of clips saved. I only have
2 games on my xbox also. Clips from now to 12 days ago are there. Then a alot are missing but clips from over 200 days ago are there.

zeroice007

Another thing you possibly can check is if you have things saved for captures in your drives. That is if you have an external drive of course. If you just have an internal drive just make sure you were actually online and not logged out when you made the
capture

Chevanne Lamey

Umm why are all my locally saved captured gone? I don’t usually upload them in the first place so why I did this happen?

Just a Volunteer

"Ok thank you for your reply"

You're welcome and thank you for taking the time to reply to your post to let us know your issue is resolved.

icsxyppl

Sorry for your trouble Abigail Marie,

did you notice any storage space problems during the gap time period? (i.e. games needing more storage space)

You can check your storage space (aka hard drive space) via Settings>System>Storage.

I am assuming you have only the internal drive setup to use for captures - how much of the internal drive space is used?

Was there an external drive connected during the gap period?

Best regards

Sassan Karai

Captures missing