captions are constantly on

originally i had to go into my settings everyday and turn off the closed captions but now they are constantly on even after turning them off in the options

:)

 

Captions keep coming on

The closed captions keep returning with each console power cycle. I go to my ESPN app, captions are on. I exit and turn off captions at the console settings. Return to ESPN and they are gone. Turn the Xbox back on, and captions have returned. How can I get
my preference for no closed captions to stick?

 

Blu-Ray Player doesn't display Closed Captions.

Ok -- I'm trying to get Closed Captions to display. To be clear - Closed Captions ARE NOT SUBTITLES!

I have a DVD that has Closed Captions on it, BUT NOT SUBTITLES, and I cannot get those Closed Captions to display on my XBox One.

When I insert the DVD into my PC, playing it using Media Player, I can right-click on the screen and select "Turn On Closed Captions (If Available)" then the Closed Captions display like they should. So I know that the Closed Captions are definitely on
this disc.

On the XBox One I have gone into Settings and then Closed Captions and I turned on Closed Captions. Yet they won't display in the Blu-Ray Player app. It appears that the BluRay Player App is ignoring the XBox One's Closed-Captioning settings. That app
*will* allow me to turn-on subtitles (on a disc that has subtitles) but this disc only has Closed Captions and not subtitles. There are quite a few old-school DVDs out there that have Closed Captions, but not Subtitles. It would be nice if the XBox One would
show these Closed Captions the same way Media Player on my PC does.

Is there a different app I can download that will actually follow the Closed Caption settings on the XBox One?

Thanks for any help you can provide.

L.

 

I did a factory rest on the Xbox one and it made it even worse. With the closed caption off in the Xbox settings, the closed caption are now twice as big and yellow. Kind of makes it a pain to watch.