Captcha Puzzles

Hello!

Welcome to the Microsoft Answers Community, a community sourced forum for answers and discussions. I'm sorry to hear about the issue with the captcha, let's see how I can help. Just so I can get a better understanding of what's happening, can you take a screenshot of the captcha and send it here? As a reminder, please don't include any personal information in the picture. Additionally, explain a little bit more about whats preventing you from solving.

Thanks,

The Microsoft captcha to create a new account for Skype is STILL BROKEN! Today, it took literally 45 minutes to solve the captcha, Today, Sunday January 2.

Issue 1: The captcha is impossible to solve. I tried three. The falling clocks, the rotating whatever, and finally the pick the Zebra. I know how pick Zebras - but it took 5 attempts before the Zebra captcha would work. It kept claiming the answers were wrong. They were not. The other captchas would not work at all - kept claiming my answers were wrong. Not only would they not work, but they were confusing and ridiculously difficult.

Issue 2: Clicking the rotate captcha to get a different captcha does not work. I had to use another browser to get a new captcha. It tried in three places: In Skype itself (create new account), in Firefox and Chrome.

GET YOUR ACT TOGETHER. It is ludicrous that it took 45 minutes to create an account.

It is ABSURD to claim the captcha issue is fixed. It's fundamentally flawed and does not work. Shameful Microsoft.

My suggestion for the
CAPTCHA, GrungeHead, is to click on the new link above and to the left of the CAPTCHA picture repeatedly until you get a set of twisted text and numbers you can read well.

Hi I went to your website and tried to register but I get an error message that I'm not entering a captcha phrase, but there isn't a captcha phrase avaliable

Hello everyone,

Thanks for coming to the Xbox Forum Community for support! We are currently aware of issues surrounding solving the captcha when creating new accounts from PC. We understand this also affects parents creating and connecting new accounts for their children.



At the moment, a workaround is to use your mobile phone to create the account and complete the captcha, based on responses here and other forum threads with the same concern.

Please let us know if this solves your issue in the meantime. If it does not, please continue to respond to this thread with any additional information that can help us.