Can't view New Games on Xbox One store

Alzarian · Nov 4, 2014

When I go to the store on my Xbox One, and try to go look at "New Games" I get a message saying either "Something went wrong, try again later" or "Nothing Found". I can still search for games and go into other categories, but New Games just doesn't seem
to work. Anyone else have this problem?

:)

SommerGelenk152 · Nov 4, 2014

Download and install issues after a Xbox one Update

Hello

After a Xbox one Update there apeared two new apps in the holding list witch caused many trouble on my Xbox one, Microsoft store and something with avatars.

The app update don't get started and after a view moments an error code 0x80d02017 apeares.

I can't install games and other apps. Same issues on them.

Thank you for your future answers

Mister Mascot · Nov 4, 2014

XBOX 360 store no longer accessible on XBOX one

Hey there ViceroyJustice,

I just wanted to jump in here to see if I can potentially help clarify. The Xbox 360 store and Xbox One store are separate, there is no way to access the full Xbox 360 console store on Xbox One.

However, you can access a section of Xbox 360 Backward Compatible games on the Xbox One store. You do this by going to the Store page and selecting " Browse games" once you're on the main Games page scroll down to the Backward Compatible section and select
"View all" it sounds to me like this is what you are searching for.

In that section you can purchase Xbox 360 games playable on Xbox One. As Internet Expert and ngocphi stated, it's not possible to view the entire Xbox 360 catalog on the Xbox One console. To view everything for sale, you'd need to view the store on either
an Xbox 360 or Xbox.com.

It's also important to not that not all Backward Compatible Xbox 360 games are purchasable on the Xbox One console and need to be purchased on xbox.com or on an Xbox 360.

Misses Quinzel · Nov 4, 2014

Hey there, Alzarian! I'm very sorry to see that you are unable to access the New Games section on your Xbox One! I wanted to pop in and let you know that we are currently investigating this issue. Once I have more information on this, I will post back in
here for you. I am greatly appreciative of your patience while we get this sorted out!

Misses Quinzel · Nov 5, 2014

Hello again, Alzarian! I'm getting a report that this should be resolved now. If you are still having issues with your New Games section not showing up, please do post back here and we'll look into it further.

Misalignment · Nov 17, 2014

The problem seems to be back. Can't see new games either with same messages as reported earlier.

Misalignment · Nov 17, 2014

It is also on Top Rated and All Games.

MikeRowlands · Nov 1, 2018

I got the same problem!

Annoying.. cant find and buy Monopoly...

InvaderMothman

I've got a few ideas to try:

- Remove and re-add your account to your console

- Power cycle the console (by unplugging it from the wall, waiting 10 - 30 seconds, and plugging it back in)

- See if you can view the content on the Microsoft Store on another device (phone, computer, tablet, etc)

Let me know if none of these resolve the issue you are having.

MesonW

I had my son signed in at the same time even though I was browsing on my account. I signed him out and the screenshots appeared. The game in question was a PEGI 3 though so doesn't make sense.

SPS-40B1869D-52C4-42

FireCell9379468,

You can't access the Xbox 360 Games with Gold from an Xbox One console. You will need to use a computer to "download" the games to your Xbox One. You would visit the GwG page and select the Xbox 360 game you wish to download. From there, select "Download
to Xbox 360". It will add the title to your Ready to Install section of My Games and Apps.

A new feature is currently being tested by Preview members to allow for the viewing and purchase of BC titles through the Xbox One Store.

~Blitz

Mister Mascot

Hey there ViceroyJustice,

I just wanted to jump in here to see if I can potentially help clarify. The Xbox 360 store and Xbox One store are separate, there is no way to access the full Xbox 360 console store on Xbox One.

However, you can access a section of Xbox 360 Backward Compatible games on the Xbox One store. You do this by going to the Store page and selecting " Browse games" once you're on the main Games page scroll down to the Backward Compatible section and select
"View all" it sounds to me like this is what you are searching for.

In that section you can purchase Xbox 360 games playable on Xbox One. As Internet Expert and ngocphi stated, it's not possible to view the entire Xbox 360 catalog on the Xbox One console. To view everything for sale, you'd need to view the store on either
an Xbox 360 or Xbox.com.

It's also important to not that not all Backward Compatible Xbox 360 games are purchasable on the Xbox One console and need to be purchased on xbox.com or on an Xbox 360.

f390c677-96d4-4ae4-b

Yes indeed, they are just older games made new, you can find them in the store and they can be viewed here also: https://www.xbox.com/en-US/xbox-one/backward-compatibility

Can't view New Games on Xbox One store