Can’t view my friends captures on the Xbox app

yes. iPhone 7plus. I can’t view my recent captures via the app. However I can view everybody else’s on the main community home screen. This has been like this for a while and now it’s starting to annoy me a little.

This is clearly a lie, because I’m in an XboxLIVE party with my friend who is deliberately on the app. What’s more insulting, is that even though I can’t access the app, I’m still able to send my captures to OneDrive? This is unacceptable.

I can’t see my video captures. I do can hear the video but the image is black.

Is the capture something that you have captured on Xbox and are trying to view on PC? If so, then you may want to try downloading a media player like VLC.... someone else yesterday posted about the same thing using Windows Media Player and I believe it is because it doesn't have the correct codec to view an Xbox video file (at least I assume that's the case as they viewed it fine with VLC)

If it's not that, then please ignore

Hi Knitters99, my name is Jhon, and will be a pleasure help you

I understand your frustration with not being able to view your Xbox captures on your PC and having to rely solely on the Xbox app. While Microsoft does own many things, they're working on evolving their offerings, and the issue you're facing is being addressed.

Here's what you need to know:

Why can't you view captures on PC?

Previously, there was a separate Xbox Console Companion app on PC that allowed you to view and manage your captures. However, it was recently replaced by the new, unified Xbox app. Currently, the Xbox app on PC has limited functionality for viewing and managing captures. This is a known issue Microsoft is actively working on.

Not quite! Although the current lack of capture management on PC might feel like a step back, Microsoft is focused on bringing a more streamlined and integrated experience across devices.

The new Xbox app aims to provide all your Xbox needs in one place, including eventually managing captures on PC.

What can you do now?

While waiting for the Xbox app on PC to gain full capture functionality, here are your options:

Use the Xbox app on mobile: You can view and manage your captures through the Xbox app on your phone or tablet.

Download captures to your PC: You can download individual captures through the Xbox app on your console and access them on your PC.

Provide feedback: Let Microsoft know about your frustration by sending feedback through the Xbox app or the official Xbox website. The more feedback they receive, the sooner they'll prioritize improving capture management on PC.

I hope the information I gave you has been useful, have a happy day.

Hi Alexkatbat! My name is Ricardo an independent advisor ready to help you with this situation!

When you make a capture, the file that represents it exists only on your console. Uploading your captures to the Xbox network is helpful for two things: viewing your captures when you’re using a mobile or PC app from Xbox, and sharing your captures.

Automatic uploading is standard, but in case you need to turn it on, press the Xbox button  to open the guide, and then go to Profile & system > Settings > Preferences > Capture & share > Automatically upload.

To upload a capture that wasn’t uploaded automatically, select the capture, and then select Upload.

Things to keep in mind

You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones.

Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion.

Captures that don't get uploaded to the Xbox network will remain on the console they were recorded on.

All this information it's available on support site

https://support.xbox.com/en-US/help/games-apps/...