Can’t view highlights or captures on Xbox series x on Xbox app

Hi for some reason I can’t view my invitation for the Xbox series x bundle

I’m having the same issue, bought it yesterday evening (Nov. 16th) for my kids on their account for their Xbox Series S, achievements pop up on screen but I get the same “achievements not supported error” when trying to view, and can’t even view the game on my Xbox Phone companion app.

I tried installing it fresh on my Xbox Series X, same issue. I tried uninstalling and re-installing on their Series S, same issue.

Hi Mohammed

Unfortunately I can’t follow them steps because am on a iOS device and it doesn’t let you clear cache, also the captures don’t seem to be uploading from my recent captures onto the Xbox live part from my Xbox series x on the dashboard screen, not sure if the problem is linked

Cheers

Xbox series x. There is so much documentation about this issue, no-one has a solution (apart from streaming on twitch, saving the vod and then editing the video). Compared with my xbox one captures, taken well over a year ago, they are awful, choppy, stuttering messes. This is not a problem on my end, this is a problem with the xbox series x capture system. The fact captures are STILL terrible is a joke, given the series x was released over 18 months ago.

Hello SpencerHamilton,



Greetings!



Thank you for posting in Microsoft Community.



It seems that the issue you are describing is one of interesting topic that had happened due to some changes as new development of Xbox has been rolled out. We understand how you manage easily captures and screenshots before in your Xbox console and this was altered as time went on. Let us help you how to share your feedback so this can reach to our developer's ears.

To share your feedback, use Report on Windows that can be found in this link: Provide feedback to Team Xbox | Xbox Support

Additionally, you can upload your game clips and screenshot directly to OneDrive so that you can view it using your OneDrive app in your Windows device or your OneDrive online. You can configure it by enabling automatic upload to OneDrive by following these steps:

1. Press the Xbox button on your controller to open the guide.
   
2. Go to “Profile & system” > “Settings” > “Preferences” > “Capture & share” > “Automatic uploads.”
   
3. Enable automatic uploads for OneDrive.
   

Capturing game clips in Xbox console has made it more convenient because you can capture what just happened or capture what's going to happen next or if you have the new Xbox Wireless controller you can use a single press of the controller's dedicated share button to take a screenshot.



For information about how to manage captures, see the following articles below:

• Back up your game captures | Xbox Support
  
• Share game clips and screenshots | Xbox Support
  
• Capture game clips and screenshots | Xbox Support
  

We thank you and appreciate much for bringing this one of the most interesting topic in this forum.



Sincerely,