Can't use xbox ultimate subscription on PC

DariuszCzajkiewicz · Jun 15, 2021

When I try to play anything, I get plenty of logging-in popups, and after that, when I try to play anything, it behaves as I would not be logged in.

I have recorded this and posted it into the MS feedback center, but nobody cares about this from MS support.

(link to this feedback with recording)

https://aka.ms/AAcx5yv

:)

DariuszCzajkiewicz

I have tried all these steps before writing here and I still have this problem.

I'm getting message that "at this moment we can sync your data with the cloud"

Tezzerrific

this is a public forum with nobody from microsoft here, we as other gamers will try to help out if we can, if you want direct support from microsoft then you can call them or live chat them.

to anyone that may help the error is "sorry we cannot sync your data with the cloud right now"

OP are you making sure you are logged into the xbox app and windows store with the correct account that you are using for gaming and the xbox app is running.

XBF Meryem R

Hello there!

Please try uninstalling and re-installing the Xbox App if you are trying to sign in on it.

Try also to check the steps on this link if you are experiencing issues logging in to the app on your PC Fix problems signing in to the Xbox app (microsoft.com).

DariuszCzajkiewicz

No answer or help for a long time, congratulation you have lost a customer.

SqueezinKitties

Why doesn't family sharing work on PC with my Ultimate subscription? My son can use our family Ultimate on his Xbox but not on PC.

Can't use xbox ultimate subscription on PC