Can't use XBL codes, EA Access, or make purchases with my credit card

Discus and support Can't use XBL codes, EA Access, or make purchases with my credit card in XBoX on Consoles to solve the problem; Whenever I try to redeem my 3 month XBL, EA Access, or purchase something with my card I get an error code like this: XBOS-3020... Discussion in 'XBoX on Consoles' started by Syncrini, Dec 30, 2016.

  1. Syncrini
    Syncrini Guest

    Can't use XBL codes, EA Access, or make purchases with my credit card


    Whenever I try to redeem my 3 month XBL, EA Access, or purchase something with my card I get an error code like this:

    XBOS-3020

    618c09f7-8bf6-401e-83d7-953795f641f6

    I've waited multiple days and tried the codes and purchase over, and tried using the website to redeem and purchase them, but nothing works.

    :)
     
    Syncrini, Dec 30, 2016
    #1
  2. zFredders
    zFredders Guest
    Trouble with EA ACCESS

    Hi I've been having trouble with downloading a years subscription of EA ACCESS. I just returned home and redeemed my Xbox Live £20 card and went to purchase EA ACCESS but I'm not allowed to? I can only use my credit card (which I have no money for now I
    put it on as Xbox credit.)

    Was wondering if I can purchase this with my Xbox credit, because I can't with my credit card basically. Please help! I really want to play BF4!
     
    zFredders, Dec 30, 2016
    #2
  3. Starman
    Starman Guest
    Problems Buying Online

    I used to get an error code when I wished to buy but then I found out that it was because of some issue with my credit card. I contacted my credit card company and they did an online verification and then I was able to make my purchase.
     
    Starman, Dec 30, 2016
    #3
  4. Smwutches Win User

    Subscription

    EA Access can only be purchased via credit card/paypal or by purchasing a prepaid EA Access subscription card from a retailer. Currency on your account cannot be used to purchase third party subscriptions.
  5. dannywatkins Win User

    Pre paid microsoft codes should be able to buy anything

    It needs to be a credit card or paypal as it's a recurring payment

    www.ea.com/.../faq.html

    What payment methods can I use to purchase EA Access membership?

    At the moment, we can only accept credit card and PayPal payments for EA Access membership.
  6. Smwutches Win User

    Payment Help

    It's not possible to use Microsoft currency to pay for third party subscriptions. You would either need to use a credit card or purchase a prepaid EA Access subscription card elsewhere.
  7. Saeleth Win User

    Will my credit card information be saved and used by microsoft on any purchase

    You can opt to save your Credit Card info on file for recurring subs like Gold, EA Access and Game Pass, as well as making purchases from the shop. You don't HAVE to, but I can't see why you wouldn't want to if you plan to use any of their services to
    any degree.
  8. Smwutches Win User

    my money is worthless?

    Currency from gift cards can only be used to purchase games and other content. It is not set up to work with a recurring subscription so it cannot be used to buy gold and it does not work with third party subscriptions so it won't work for EA Access. You
    would need to purchase subscriptions via credit card/PayPal or buying a prepaid gold or EA Access card.
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Can't use XBL codes, EA Access, or make purchases with my credit card

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