Can't Use Prepaid Xbox Live Code

Discus and support Can't Use Prepaid Xbox Live Code in XBoX on Consoles to solve the problem; I bought a 12 month Xbox Live subscription and I've tried entering the code on both my Xbox One and on my PC on the redeem code page on my Microsoft... Discussion in 'XBoX on Consoles' started by BassmanMurph85, Jul 10, 2017.

  1. BassmanMurph85
    BassmanMurph85 Guest

    Can't Use Prepaid Xbox Live Code


    I bought a 12 month Xbox Live subscription and I've tried entering the code on both my Xbox One and on my PC on the redeem code page on my Microsoft account and it keeps saying "Try that again. Something happened on our end. Waiting a bit might help".

    Can anyone help me out here? Thanks.

    :)
     
    BassmanMurph85, Jul 10, 2017
    #1
  2. Fuhgeddit
    Fuhgeddit Guest
    Gold subscription does not except prepaid cards.edit

    Not sure how in 2016, you don't use debit or credit cards but that's just me.

    Anyway, could someone else confirm if using prepaid VISAs work or not? You could always go to gamestop or bestbuy, use your prepaid VISA card on a subscription xbox live card. That should work. Perhaps order a digital code on amazon with your prepaid VISA. I'm pretty sure they accept it.
     
    Fuhgeddit, Jul 10, 2017
    #2
  3. ngocphi
    ngocphi Guest
    XLiveGold prepaid.code

    two things first prepaid membership codes are region specificspecific so you can't use out of region codes

    2nd Romania isn't an xbox live region
     
    ngocphi, Jul 10, 2017
    #3
  4. skyplot
    skyplot Guest

    Can't Use Prepaid Xbox Live Code

    Getting code.

    +V5ORRdhJdRadY9b.0.4.20
     
    skyplot, Jul 10, 2017
    #4
  5. skyplot
    skyplot Guest
    same. getting error code:

    +V5ORRdhJdRadY9b.0.4.11
     
    skyplot, Jul 10, 2017
    #5
  6. CruellestJewel
    CruellestJewel Guest
    I am having this same issue, i tried buying xbox live through the store on my console and kept getting same message, so i bought it on the website and when i try to redeem it i get the message again. xbox.com/status says eveything is up and working. pls
    help

    this was my error:

    XBOS-3013

    d38278bf-9021-4b56-901c-0de5c158015e

    2017/07/11 - 03:42:44 UTC
     
    CruellestJewel, Jul 10, 2017
    #6
  7. AwsomeShooter56
    AwsomeShooter56 Guest
    Anyone resolve this? If so, how?! PLEASE advise!
     
    AwsomeShooter56, Oct 7, 2017
    #7
  8. SAANCHIPS2000
    SAANCHIPS2000 Guest

    Can't Use Prepaid Xbox Live Code

    I'm having the same problem. I went on to ebay got a 3 mouths and a error on the xbox. I then called xbox live on the issue. They told me it was a Mexico card not USA. I did get a full refund from the seller. Then the next did I
    did the samething on ebay got yet another 3 months xbox live gold card with code that didnt work yet again. I did get a full refund once again. I want to know what is going on
     
    SAANCHIPS2000, Oct 7, 2017
    #8
  9. BikerBob1958
    BikerBob1958 Guest
    Attempting to use a prepaid xbox live gold 12 months card to renew my subscription but it wont let me. What options do I have?

    My account let me use the prepaid card.
     
    BikerBob1958, Nov 1, 2018
    #9
  10. PR1NCE DARKNESS Win User

    Can't use xbox live gold membership prepaid gift cards

    Hello There Lord0Borhan I`d like you to follow what Smwutches
    said.

    What error message/error code do you get when you try to redeem them?



    Solutions

    Error messages

    An error has occurred during the transaction. Please try again later.

    Can't retrieve information from Xbox Live. Status code: 80153022

    Can't retrieve information from Xbox Live. Status code: 801613fb

    Can’t retrieve information from Xbox Live. Status code: 8016a04b

    Please enter a valid code.

    This code cannot be redeemed under your current membership type.

    This code has already been used. Please enter a code that has not been used.

    This code wasn't activated by the retailer. Contact the store and have them activate the card.

    You can't buy this membership while your current Xbox Live membership remains active.

    Can’t redeem your code…
  11. ngocphi Win User

    XLiveGold prepaid.code

    two things first prepaid membership codes are region specificspecific so you can't use out of region codes

    2nd Romania isn't an xbox live region
  12. SAANCHIPS2000 Win User

    Can't Use Prepaid Xbox Live Code

    I'm having the same problem. I went on to ebay got a 3 mouths and a error on the xbox. I then called xbox live on the issue. They told me it was a Mexico card not USA. I did get a full refund from the seller. Then the next did I
    did the samething on ebay got yet another 3 months xbox live gold card with code that didnt work yet again. I did get a full refund once again. I want to know what is going on
  13. BikerBob1958 Win User

    Can't Use Prepaid Xbox Live Code

    Attempting to use a prepaid xbox live gold 12 months card to renew my subscription but it wont let me. What options do I have?

    My account let me use the prepaid card.
  14. AwsomeShooter56 Win User

    Can't Use Prepaid Xbox Live Code

    Anyone resolve this? If so, how?! PLEASE advise!
Thema:

Can't Use Prepaid Xbox Live Code

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