Can't use online features in Minecraft on Xbox One

Discus and support Can't use online features in Minecraft on Xbox One in XBoX Games and Apps to solve the problem; I am unable to access the Minecraft Store, Realms, Servers, coins, etc. on my account. I triple checked my privacy settings and they allow for it (I... Discussion in 'XBoX Games and Apps' started by DemiosErgos, Nov 24, 2021.

  1. DemiosErgos
    DemiosErgos Guest

    Can't use online features in Minecraft on Xbox One


    I am unable to access the Minecraft Store, Realms, Servers, coins, etc. on my account. I triple checked my privacy settings and they allow for it (I even tried opening up my account's privacy settings to Adult mode). There are no family restrictions on this account. I tried rebooting my Xbox, even unplugging the power box until it went dark. I've tried literally everything and nothing is working. I can access all the Mincecraft online feature on another account but not this one. Please help me. This problem just started today. I own the game and have a standard Gold subscription.

    :)
     
    DemiosErgos, Nov 24, 2021
    #1
  2. DemiosErgos Win User

    Can't use online features in Minecraft on Xbox One

    Oddly enough, the issue resolved itself. Don't know what the problem was but thank you anyway. And no, the account is not part of a family group.
  3. SammyVS Win User

    Can't use online features in Minecraft on Xbox One

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Is this account that cannot access the content within a family group? If so, leave the family group, clear your console's MAC and try again.

    To clean the MAC follow this path

    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

    If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

    Follow this path and select reset keeping games and app.

    In 5 to 10 minutes you will finish reconfiguring your console

    To reset the console>

    Settings> System> Console Info> Reset Console

    ***Do not reset your console without having your account email and password.***
  4. SammyVS Win User

    Can't use online features in Minecraft on Xbox One

    It seems so, I'm seeing other users report the same thing that out of nowhere are not able to access these service.
  5. DemiosErgos Win User

    Can't use online features in Minecraft on Xbox One

    I'm having issues again. I can see the Minecraft Marketplace but it gives me an error message when opening it. I don't have access to Realms, servers, or skins again. Is this an issue with Mojang/Microsoft's servers or something?
  6. SammyVS Win User

    Can't use online features in Minecraft on Xbox One

    It's good to hear it. It can sometimes take a while for updates to take effect.
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Can't use online features in Minecraft on Xbox One

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