Can't use my Xbox live prepaid money

AppearingOlive · Feb 10, 2015

I purchased a giftcard from a store and I redeemed it on my computer. While I try to get Fifa15, I can't change my payment option to the prepaid money it is still purchasing with my credit card! Can someone help me?

:)

OURDEATHGIVER55 · Feb 10, 2015

Can't use gift card money.

can't use my prepaid visa to buy on Xbox live why and help please

IndieRock · Feb 10, 2015

Gold subscription does not except prepaid cards.edit

Not sure how in 2016, you don't use debit or credit cards but that's just me.

Anyway, could someone else confirm if using prepaid VISAs work or not? You could always go to gamestop or bestbuy, use your prepaid VISA card on a subscription xbox live card. That should work. Perhaps order a digital code on amazon with your prepaid VISA. I'm pretty sure they accept it.Click to expand...
Click to expand...

Doesn't trust banks or credit card companies. Tries to use their pre-paid cards.

I fear for this person's future when they try to buy a house with no credit. Maybe they are rich and will just buy it out right with their mattress money.

As for a solution to your problem, use your prepaid card from a company you don't trust to buy a 12-month or 3-month Xbox Live Gold card from the store.

Smwutches · Feb 10, 2015

You'll need to purchase the game via the console. The website has never been updated to work with the currency system when purchasing 360 content.

maxi14xd

But... using a prepaid card to add money to the microsoft account and then pay with that? Not the prepaid cards of "12 Month Xbox Live Gold Membership", I want to use the ones that add money like "Xbox Live $50 Card"

OURDEATHGIVER55

can't use my prepaid visa to buy on Xbox live why and help please

Lainey80-FD198825-F6

Nope - simply not true. If you purchase a xbox live gold prepaid it isn't recurring and there is zero things stopping them selling these via the dashboard other than they want your credit card details.

I just want to use my money to buy their service. They already have my money but I can't have their service. Terrible practice.

fupaymebiznatch

so another round with xbox live phone support, even asked for supervisors etc

windows live could use my prepaid code to find my gamertag, and xbox can find my gamertag, but won't use my prepaid code to verify i am who i say i am.

i told them thank you for taking my money and the awesome customer service, and they told me thanks for forgetting your windows live id... time to get a ps3

x24hrs2livex

You can not use the money in your Microsoft Account to purchase xbox live gold. You will need to use a credit card or buy a prepaid subscription card

Can't use my Xbox live prepaid money