Can't use my code for Xbox Live

Wereldatlas · Feb 23, 2017

Hello,

This is very frustrating. I tried to use the code i bought for Xbox Live Gold, but that didn't work.

I got this crazy error:

XBOS-1002

dabcadde-84b8-4e63-99ee-40f5bc8c94ab

2017/02/23 - 20:40:09 UTC

Please help me to use my code.

Regards,

Tim

:)

Fleck226 · Feb 23, 2017

Can't use my XBOX Live code

Hey,

so I bought a 1 Month XBOX Live Gold subscription, but when I want to enter it on my XBOX, it says it's not available and I should try again.

So I did. And this time via PC. The webiste recognizes it as a 1 Month subscription, and passes me to XBOX Live to redeem it with my Account. But it gives me the same error, this time without error codes.

Is there any way I can redeem it?

Eddy555 · Feb 23, 2017

Turn a Text Code into a QR Code

I got my NowTV credit for Xbox live today. They emailed he familiar text code and I ought it'd be cool to turn that into a QR code that Kinect could read for me on the X1.
Dead easy, I used the iOS app
Fancy QR Code Generator
But plenty of others are available, including websites
Copied and pasted the text into the text box in the app, clicked generate and then saved the QR code as an image
Used the command, Xbox, use a code then used my iPad to show Kinect my QR Code and it worked. Sweet

Wereldatlas · Feb 23, 2017

Via the xbox the code did work. Topic can be closed

Wereldatlas

Via the xbox the code did work. Topic can be closed

XBF Ezra G

Hi Janik,

Thanks for your post! Try redeeming your code on our redemption website if you have not already.
If your Xbox Live Gold card is not still not responding to redemption properly, please use the
Contact Us portal so an agent can assist with the situation, and get this resolved for you.

I hope this helps, thanks again!

NeXt Divine

why can't i redeem my xbox live code?

PJRising

I can't even put my code in. It's seems xbox live has a problem with pre-paid codes.

SAANCHIPS2000

I'm having the same problem. I went on to ebay got a 3 mouths and a error on the xbox. I then called xbox live on the issue. They told me it was a Mexico card not USA. I did get a full refund from the seller. Then the next did I
did the samething on ebay got yet another 3 months xbox live gold card with code that didnt work yet again. I did get a full refund once again. I want to know what is going on

Can't use my code for Xbox Live