Can't use Microsoft Account balance

Discus and support Can't use Microsoft Account balance in XBoX on Consoles to solve the problem; I can go into the manage payment options and at bottom it tells me there's a Microsoft Account balance but it doesn't come up as an option when I'm... Discussion in 'XBoX on Consoles' started by Dungeon Raider, Apr 20, 2014.

  1. Can't use Microsoft Account balance


    I can go into the manage payment options and at bottom it tells me there's a Microsoft Account balance but it doesn't come up as an option when I'm trying to buy from the marketplace.

    :)
     
    Dungeon Raider, Apr 20, 2014
    #1
  2. DolemiteMF
    DolemiteMF Guest
    Purchasing Problem

    Why can't I use my Microsoft account balance to purchase the bc version of Morrowind?
     
    DolemiteMF, Apr 20, 2014
    #2
  3. HassanB
    HassanB Guest
    Trouble Purchasing 1Month

    Hello,

    You cannot use your Microsoft Account balance to purchase a Xbox LIVE Gold Subscription. Please visit this page here to
    read about what you can and can't use your Microsoft Account balance on.
     
    HassanB, Apr 20, 2014
    #3
  4. Can't use Microsoft Account balance

    Addendum: It did let me do it on my Xbox360 but not via the marketplace using my PC.
     
    Dungeon Raider, Apr 20, 2014
    #4
  5. Dirty Loco
    Dirty Loco Guest
    This is a problem with Microsoft, not you. No one is able to buy Xbox 360 content from Marketplace on the Xbox website using the money on your account, because Microsoft have never added that option. When I have asked Xbox support
    as to why isn't it available, they just tell me it's coming soon, which I'm not really giving much credence to.

    Oddly enough, you can buy Xbox ONE stuff on this site using your account, but not 360 stuff.
     
    Dirty Loco, Apr 20, 2014
    #5
  6. Thanks for that - I should save myself the frustration and assume all problems are MS, would save a lot of time finding out that for sure (at least 99% of the time).
     
    Dungeon Raider, Oct 31, 2018
    #6
  7. Abdi_Ali Win User

    Can't use Microsoft account balance

    Yes, I did it on both of them, but no avail, my account is one year old And I changed my region only once on July 2023
  8. ngocphi Win User

    Can't use Microsoft account balance

    When you say you did it.on your.accoumt you mean account.microsoft.com?

    Of not you need to.do it.there as it the region migration. Tool which can only be used every ,3,months

    If your account is less then ,3months old you cannot use the tool till 3months passes
  9. ZRenX Win User

    Buying Minecraft with Microsoft account credits.

    Really, Microsoft account balance method this is like a scam. You transfer money across from a parent account to allow a child account to "buy apps" responsibly - apps owned by Microsoft - and now the balance there is useless because, wait for it, you can't use it. Total waste of money! You can't even transfer the balance to another family account. Hopeless.
  10. AshleyMarshall1 Win User

    Metal gear rising revengace

    I also can't use my Microsoft account balance to pay.
  11. Smwutches Win User

    How do I use Microsoft balance for non Microsoft sites

    You can't use the Microsoft account balance through third party services.
Thema:

Can't use Microsoft Account balance

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