Cant use mic on windows 10

IsaiahIruoha · Feb 7, 2019

I recently bought another xbox to use alongside my first one with my brother. I mirror one to my laptop and the other runs on the tv, I have both plugged into the tv to be able to switch hdmi channels and setup the xbox streaming initially.

When I use my xbox controller plugged into the xbox and turn on the streaming service my mic does not work inside of games and only works in parties. My hope is to be able to play fortnite with my brother and communicate through voice chat. Xbox's both work
with mics when connected to separate displays through hdmi, just having an issue with streaming.

I have power cycled the system, tried different headsets and controllers, different usbs, different network connections, different consoles entirely, different profiles, different accounts within the games themselves.

Both xbox's use different accounts and both have the exact same system settings except the one with a wired connection works and the other does not. Both systems also have separate xbox gold subscriptions.

Sometimes the issue seems to be stuck on one console because once we tried switching xbox's and suddenly the mic worked while streaming. Then it stopped.

When we get in a lobby of fortnite with the streaming xbox the game always let's the mic work for one second and then it stops.

:)

IsaiahIruoha

Yeah everything is updated atm ):

choppyseize

This could be because of your online safety and privacy settings. You may need a family member to make the adjustments needed. Also the headset itself could be the issue. What type is it ? How old is it ? Are you sure it's compatible with your computer
?

XBF Diego M

Hi Isaiah,

It seems the issue is related to the in-game chat option not working properly in a streaming format since your mic and headsets works in other formats and they work separately on different displays.

What happens if you invite your brother's profile to an Xbox Live party chat and communicate that way? Is there an audio or mic issue when forming a party chat and choosing to not speak in game chat?

XBF Brad A

Hello Isaiah,

Have you tried making sure the controller is up to date, with headset plugged in? Also make sure the PC is up to date. Also check settings in the streaming app you are using.

Thanks,

Brad

XBF Nestor S

Hey Isaiah thanks for keeping us in the loop.

We suggest trying out the Xbox Headset adapter since we have seen this as a possible workaround. Also we suggest to report this through the preview hub. Alternately we strongly suggest

Requesting a Callback from one of our Xbox Support Specialists since we know they are taking information down regarding this issue. Give it a shot and let us know how it goes!

Cant use mic on windows 10