Can’t use balance

Discus and support Can’t use balance in XBoX Sales and Promo to solve the problem; Hello i am damian and i wantrd to buy the deal 3 months gamepass for 1$ and 1 month gold dor 1$ but for some reason it wont let me use my balance, noe... Discussion in 'XBoX Sales and Promo' started by DamianOfzo, Apr 25, 2019.

  1. DamianOfzo
    DamianOfzo Guest

    Can’t use balance


    Hello i am damian and i wantrd to buy the deal 3 months gamepass for 1$ and 1 month gold dor 1$ but for some reason it wont let me use my balance, noe i was hoping someone from the xbox support team could do it for me so it will work otherwise i miss out
    on a deal because of some crazy bug

    Gamertag DangergamingNL

    :)
     
    DamianOfzo, Apr 25, 2019
    #1
  2. Nixelplex Win User

    Can’t use balance

    You can't use your Microsoft credit to purchase GamePass or Gold. you Will need to use your Credit card.
  3. denis97g Win User

    Can’t use balance

    Hello, does it give you any error? to contact support go to support.xbox.com
  4. steeledwand7664 Win User

    Can’t use balance

    You would have to use a credit/debit card to purchase these types of deals the MS account currency/gift card money does not work
  5. XBA_Hype Win User

    Can’t use balance

    from the forums my friend we cannot help you. we do not have the authority to do so.

    check out this handy link with some useful information. billing trouble

    double check your account has no billing restrictions going on.
  6. zzIRISMAXIMUSzz Win User

    Can’t use balance

    You may want to try from the smartglass app on the phone or on a pc on the microsoft website it might work there.
Thema:

Can’t use balance

Loading...

  1. Can’t use balance - Similar Threads - Can’t balance

  2. I paid for games years ago but now I can’t play them anymore

    in XBoX Games and Apps
    I paid for games years ago but now I can’t play them anymore: There are several games that I have paid for years ago but now that I have switched consoles most of these games say I don’t own them (it’s mostly games that have been added to game pass but I...

  3. Can’t connect to horizon life

    in XBoX Games and Apps
    Can’t connect to horizon life: Someone help me. I keep getting “matchmaking was cancelled because your horizon convoy changed” whenever I try to connect to horizon life. Cant play online at all and it’s ruining the game. I’m on...

  4. I lost the old email for my old Microsoft account for Minecraft on PlayStation and can’t...

    in XBoX Accessibility
    I lost the old email for my old Microsoft account for Minecraft on PlayStation and can’t...: Guys what do I do I can’t play realms or anything till the old one is gone a09e4b55-05db-4409-a159-3a3c06e45f29

  5. Can’t sign into Microsoft account on Minecraft ps5

    in XBoX Games and Apps
    Can’t sign into Microsoft account on Minecraft ps5: Hi I’m trying to sign into my Microsoft account on my ps5. However it says an error that says my Microsoft account is already connected to another account for PlayStation network. I have only ever...

  6. I can’t seem to use my Microsoft balance to buy anything. It doesn’t give that as a payment...

    in XBoX Games and Apps
    I can’t seem to use my Microsoft balance to buy anything. It doesn’t give that as a payment...: I can’t seem to use my Microsoft balance to buy anything. It doesn’t give that as a payment option. Does anyone know why? 510c8fd4-f38f-4668-bb45-c50c0c2232d5

  7. Hello! I can’t buy vbucks in the Microsoft store with my Microsoft balance.

    in XBoX Games and Apps
    Hello! I can’t buy vbucks in the Microsoft store with my Microsoft balance.: I can’t buy vbucks in the Microsoft store. I put the money in the Microsoft balance but it doesn’t let me buy it in Fortnite or Microsoft store so can someone please help me?...

  8. Fm23 can’t boost bank balance

    in XBoX Games and Apps
    Fm23 can’t boost bank balance: Hello! Looking for some guidance here for my fm23 save. I went to boost my bank balance and when I click the boost bank balance section it says: “this option is only available from within a saved...

  9. Why can’t my son buy path of titans with his Xbox balance?

    in XBoX Games and Apps
    Why can’t my son buy path of titans with his Xbox balance?: My son has enough money in his Xbox balance but cannot buy path of titans. Why is this? cc32b54a-364e-4c85-bfee-e4852b2833ec

  10. Why can’t we use Microsoft account balance to purchase digital xbox gift card?

    in XBoX Accessibility
    Why can’t we use Microsoft account balance to purchase digital xbox gift card?: My son was unable to purchase Vbucks on his Xbox console (previously he has had no issues). He was prompted to “ask a parent” for help. That sent an email to his father, who then used PayPal to...