Can't upload a custom gamer picture on the xbox beta app because it says I have to be over 18. ...

Zxnqs · Apr 24, 2017

Im trying to change my gamerpicture on the xbox beta app on windows but it says I have to be over 18 even though I am over 18?

:)

vFxrgo · Apr 24, 2017

Can't get Custom gamerpic because it says I'm under 18

All of my friends have managed to get a custom gamerpic using the Xbox beta app. When I tried doing it, a message came up telling me that I can't upload a customer picture because I am under 18, which isn't true because I am 18. Is there any way I could
get past this problem and upload a custom gamerpic?

HyperSqwibble12 · Apr 24, 2017

Need help uploading custom gamer picture from the internet

When I try to upload a custom gamer picture on the Xbox (beta) app, I get an error saying that "people under the age of 18 can't upload custom images" even though I turned 18 just last month. How do I fix this problem?

EliteCrafter69 · May 1, 2017

Yeah the same thing is happening to me.

DmZrr jr v2 · Nov 2, 2018

I try to put my gamer picture and it says your privacy settings are blocking you from using this feature anyone knows why?

EliteCrafter69

Yeah the same thing is happening to me.

DmZrr jr v2

I try to put my gamer picture and it says your privacy settings are blocking you from using this feature anyone knows why?

Mister Maka

Hey there LJ.

Unfortunately if you originally set up your account with the incorrect birthdate, changing it later wouldn't affect your account privileges. You'll need to wait for your original account birth date reaches the age of 18. Thanks a ton for your understanding!

XBF Felixx P

Hey KLUN5938!

Thanks for reaching out to Xbox forums support.

Below I'll provide you with helpful links explaining how to set a custom Xbox user image:

How to Upload Your Picture on Xbox Live Profile on Windows 10 and Xbox

Xbox beta app for Windows 10 now lets anyone upload custom gamer pics

I hope this helps! Let us know!

Felix

Xbox forums support

ZOMBIEOX133

Hey there!

This feature has been temporarily removed due to the influx of users on the service. Once things stabilize, they'll most likely re-introduce the feature back to the platform.

Hey, the customize upload profile picture feature has been down over a month. Which is not soon at all. Other companies allow instant upload custom pictures uploads without a single issue. We are all feeling impatient and ignored by Xbox Live? Just doesn't
make any sense for millions of people who wants to change gamer pictures.
Is another way to upload gamer pictures?

Xbox is the best gaming console in the world. Can't Xbox Live allow to migrate custom picture uploads overtime instead of completely shutting down upload custom pictures? There is no customer support number for these
issues.

Can't upload a custom gamer picture on the xbox beta app because it says I have to be over 18. ...