Cant Update or install anything

Today i tried installing again and it got to 10% and just stopped and it said installing... but there was no download and my internet isn't that bad plus i have waited an hour and a half and it hasn't moved from 10%.

Hi james everhart,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We would like to ask for a few questions first to make that we get the exact picture of the issue and to isolate further:

• May I know what happens when you try to install on your console? Does it give you an error message? If yes, may I know the error message?
  
• Also, may I know which Xbox console do you have?
  

Please see this page first and try the steps provided: Troubleshoot game or app installation problems on your Xbox console | Xbox Support.

If issue persists, kindly check the current NAT type setting of your console by doing these steps:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > General > Network settings.
   
3. Under Current Network Status, the NAT Type field displays your current NAT type.
   

If possible, please take a picture of that screen and share it to us here. You should see also the Troubleshooting section on that page, try to select the Test network connection option.

Sincerely,

Marrion

Microsoft Moderator

Hi james everhart,

We haven't heard from you in more than 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for understanding.

Sincerely,

Marrion

Microsoft Moderator

well I've tried all of this but it said something about my DTU or something, my xbox is far from my router and i cannot move either. thanks for helping

Hey there Crazy, here is some information below that I hope helps you out

Status code: 80072EE2

This Xbox LIVE status code occurs if a Marketplace download takes a long time (the connection "times out"). To fix this problem, try the following solutions:

Solution 1: Try the download again

1. On your console, sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.
   
2. Go to Settings, then select Account.
3. Select Download History.
4. Select the item that you are having download problems with, and then select
   Download Again.

If you still cannot download the content, try the next solution.

Solution 2: Maximize your network bandwidth

When you download content from Xbox LIVE, make sure that other computers in your home are not downloading or transferring files. When someone in your house browses the Internet, they use network bandwidth that could be going to your console.

Note Bandwidth is the amount of information transferred over your Internet connection.

You can also try temporarily disconnecting or turning off devices that are connected to your home network.

Once you've maximized your network bandwidth, try to download the content again. If the download fails again, try the next solution.

Solution 3: Stay on the download screen

While the download is in progress, do not use your console to play games or do anything else. Using the console while downloading content can cause the download to pause, stop, or time out.

If you stay on the download screen and continue to have the same problem, try the next solution.

Solution 4: Check for network connectivity or ISP issues

A download can fail if your Internet service provider (ISP) has set bandwidth or connection time limits. Contact your ISP to determine if there are any restrictions that could cause your connection to time out.



I can also suggest you check out this sticky post about general connection troubleshooting.

http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/155724.aspx