Can't update my Xbox one

Hi there!

Thank you for coming to the forums, I'd be happy to help.

When the error occurs, what other options does it give you?

Unplug your network devices for at least 5 minutes to give them a restart. Then go ahead and do a

hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
turn on the Xbox.

If that does not help please take a look at our system update error solution guide:

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

I hope this helps!

sam issue here, it says it's connected to the internet, but when it comes to the update, I get the 'there was a ptoblem with the update'. It's getting frustrating.

I am having the same issue as well. Why isn't there some type of fix? I've tried every suggestion I could find and nothing. Microsoft/XBOX please come up with a solution. I've wasted several hours trying to resolve this issue!!!!

I'm having the same issue when updating my Xbox One S devkit.

Have you tried restarting the console itself