Can't update contact preferences

Discus and support Can't update contact preferences in XBoX on Consoles to solve the problem; When I go to Xbox settings on xbox.com and try to change my email address in Contact preferences I get a message saying 'Uh oh... that should not have... Discussion in 'XBoX on Consoles' started by UpriverBirch208, May 23, 2017.

  1. Can't update contact preferences


    When I go to Xbox settings on xbox.com and try to change my email address in Contact preferences I get a message saying 'Uh oh... that should not have happened' with the following information:

    date: 23/05/2017 12:39:06

    code: 6C

    s: 59nOl/4rdB8i/8aYLhhykw==

    id: 5227b823-b6d4-4a38-aeb4-2c258ca2d2f3

    req: 3e0c3ab6-ec71-4d8e-87c2-37e29de6c680

    :)
     
    UpriverBirch208, May 23, 2017
    #1
  2. DethReapper
    DethReapper Guest
    Contact Preference

    I was wondering, why can I not save my changes for my contact preference on the xbox website. Can anyone help me out here because it has the wrong email on it.
     
    DethReapper, May 23, 2017
    #2
  3. Slayer vZ
    Slayer vZ Guest
    Contact Preferences

    ie doesnt work either same thing
     
    Slayer vZ, May 23, 2017
    #3
  4. Can't update contact preferences

    Still having this issue. How do I change my contact email address?
     
    UpriverBirch208, Jun 7, 2017
    #4
  5. Langolier33
    Langolier33 Guest
    Same here. I removed the account from the console and also removed the console from my devices in the settings, but same error still. I'm using an @outlook.com email, but it still won't let me change it.
     
    Langolier33, Nov 1, 2018
    #5
  6. Langolier33 Win User

    Can't update contact preferences

    Still having this issue. How do I change my contact email address?
    Same here. I removed the account from the console and also removed the console from my devices in the settings, but same error still. I'm using an @outlook.com email, but it still won't let me change it.
  7. UpriverBirch208 Win User

    Can't update contact preferences

    Still having this issue. How do I change my contact email address?
  8. Slayer vZ Win User

    Contact Preferences

    ie doesnt work either same thing
  9. OrthoBarley1890 Win User

    Contact Preferences

    i can't unsubscribe from the emailing list and it wont let me save the settings, its so annoying!!
  10. Miss Portia Win User

    Contact Preferences

    Hey David - this issue is still under investigation. We hope to have a fix soon. We certainly appreciate your patience in the meantime!
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Can't update contact preferences

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