Can't Unlink My Frozen Facebook Account

Hello @UstaYussuf!

I believe you are facing this issues because your Facebook account is frozen. You can unlink your Facebook account with your Xbox live account through your Facebook settings in relation to the apps that you allow your data to be shared with.

1. Log-in to your Facebook account from your computer or web browser on your Xbox.

2. Once logged in, at the top right of the page will be the settings dropdown. Click the settings button then in the dropdown box select Account Settings.

3. On the left side of the page 4th box down select Apps.

4. Under Apps you Use, locate Xbox Live, to the far right of the app you will see an "x". Select the X to remove the app.

This should unlink your Facebook account with the Xbox live account. If you need further assistance with unlinking your Facebook account with the apps you share data with, I suggest getting in contact with Facebook support.

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you, mate?

Could you translate the error that appears for you, please?

in short old xbox live account lost, still want same Facebook on new account, can't access old xbox account to unlink, and Facebook doesn't show my Facebook as connected but when I try connecting Facebook to new account it says it's logged in to the old
account.

I need help with something a little different. I made an Xbox Live account, and i had linked my facebook to it prior to finding out there was something wrong with it and i couldnt get into it. I closed the account, but didn't unlink Facebook first. Now Facebook
is stuck linked to the old account, with no way to log in to it to unlink it. The new profile has no issues, but i can't link my Facebook to it cause its still linked to the closed account. Can anyone help me with that?

Hi there,

You will need to get in contact with Facebook support if you can't locate your account settings to unlink apps with your Facebook account. They should be able to help you with unlinking your account from apps.
https://www.facebook.com/help/