Can't Uninstall Anything

XXSlayerXX23234 · Nov 18, 2015

Soo ever since the update it been working of a couple of days then I notice something was wrong with my TWC app so I try to Uninstall and it just don't then I tried uninstall something else and it just won't is anyone else having this problem???

:)

Frizio I iB · Nov 18, 2015

Can't uninstall DLC

Hey there

as first step try to clean the cache with the 10 seconds reboot...

Then follow the path that Crazy gave you

BakuFalls · Nov 18, 2015

Can't uninstall DLC

So, Warmind (a DLC) isn't working completly so i thought i should re-install it. Nope, i can't delete it. So i thought maybe re-install Destiny. Nope, the DLC is still there even though i uninstalled Destiny. Please help, i really don't want to factory reset.

Kenny H. · Nov 18, 2015

Hey there. If you haven't already, try a full reboot. Open the Guide, go down to the Settings tab, then Restart console. If that doesn't help, in Settings, Turn off console. When it turns off, unplug the power cord from the back of the console for 5 minutes

J Carrier · Dec 1, 2015

I have this problem now, too. The system won't start any apps either, or play games on disc. It will install new games/apps. I've tried a hard reset, including a power disconnect for 5 minutes. No joy.

Kenny H. · Oct 31, 2018

Try removing and redownloading your profile and see if it helps. Settings, Accounts, Remove accounts to remove, then open the guide, go up, go left to Add & manage to add it back

george_369

Thanks, tried all those, no escape from the black screen unfortunately. Anything else? As I can't get to any menus, I can't uninstall the game either.

rickyhull

Have done the powers hell already

Says can't uninstall

Update failed

Just won't do anything

Again worked really well before Microsoft

Did an update

Now it does nothing

I can still use cloud play

But app side is dead can't even uninstall game

AEK13

Thanks for your reply Brad. I can't see anything ready to install. If I uninstall the beta version, will I lose all the worlds?

Brizol06

Thanks lemme give it a try

XBF Houmaidi O

Hello @StoutWizard2876!

I hope you're doing great out there despite the issue that you're experiencing.

Would you please try to preform a Soft Factory Rest to your console as it will reset the OS and delete all potentially corrupted data that can cause this issue without deleting your games or apps. Just make sure to select Reset and keep my games & apps.

To Reset your console, Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Please give it a try and let us know how it goes!

I hope that this helps you out!

Can't Uninstall Anything