Can’t unenroll in Xbox betas now because I’m too young?

Chrisl611 · Feb 3, 2019

Hello,

a weird thing happened to me out of nowhere. So basically my xbox one account was considered an “adult account” and because of that i could change my profile picture and use the xbox insider hub. One day my age on xbox just randomly changed to a teen account
and now im on a little bit more restricted settings. I had my insider app set up to be enrolled in the minecraft beta but now my brother (who i share an account with) and his friends want to play the new minecraft now instead of the xbox one edition minecraft
but he cant play with them because im enrolled in the beta and theyre not enrolled in the beta and i cant unenroll from the beta because it says my account is “too young” now but i was able to use the insider hub no problem before hand and i was able to use
the insider app just fine with no issues but now all of sudden this happens. Is there a way ican unenroll from the beta or do something?

Thank you!

:)

Njal the Blue

I suggest you post here https://www.reddit.com/r/xboxinsiders/ that is the only place to get proper support for insider issues.

Nolan Coker

I have been playing for hours now and I’m still working on the 15 wins because man it takes forever to get in a match haha but all in all I’m enjoying the beta and I can’t wait to see the full game.

PWR Daniel

The insider hub won’t install for me. A year or so ago I deleted a bunch of stuff to free up space and now it won’t install like Minecraft. I know that before I deleted it I unenrolled from beta and did all the stuff to get out of beta. My Minecraft hasn’t been on beta so I’m pretty sure I’m out of it.

pkwynn

customer support had me post it here because he is too young to have access to the beta forum and they could not give me access because I am not a part of the beta program

Spideraak

I was recently automatically enrolled in the minecraft bedrock edition beta. I did not even know of the xbox insider app before this and now cannot leave the beta. I already unenrolled on the insider app and it said I was successfully unenrolled.
I uninstalled and reinstalled minecraft and waited over an hour between. With no luck I am still in beta. I then tried to remove it manually in the powershell based on instructions from xbox and that still didn't work. I don't want to be on beta because I
cannot play with friends who are on ps4 and can't get the beta. I am on PC.

Can’t unenroll in Xbox betas now because I’m too young?