Can't turn xbox on without a controller, and my controller is now synced to a different xbox

TrinityNolan · Jun 4, 2021

Hello all! I am in a bit of a predicament. My boyfriend and I own both an Xbox Series S and an Xbox One. Both consoles work fine, except for the fact that on the Xbox One, it won't turn on unless I use the controller to power it on and off; the buttons on the console itself don't work.

Earlier today our Series S controller was having issues so we synced the old controller to the new xbox. However in doing this we've found that we are unable to turn on the Xbox One since we no longer have the controller synced to this. And obviously, to sync it back, we have to turn it on, which we can't do since the buttons don't work.

Any advice? I'd be happy with either advice on how to fix the buttons on the front of the xbox one, how to turn it on remotely, or if there's any way to sync my controller to it without turning the xbox on. Thank you!

:)

XBF Aicha T

Hello There! Would you please check to this link My Xbox console won't turn on | Xbox Support , for further help.

If the issue persists, please try to create a replacement order for your device on using this link : Getting your Xbox device serviced | Xbox Support

[EX]

Hi,

connect the controller with the cable to XB1. If that doesn't work put the batteries or battery pack out of the controller and try again with the cable..

ToNgAn SoU1JaHz

I forgot to add that now it can't connect at all. Charge and play kit turns the system on sometimes but doesn't sync the controller.. My Xbox won't find any controller and I will not buy another 1 when I tried with 6 different controllers with both rechargeable
batteries and fresh AA batteries

Kevenstu01

hi SnackPack83

unfortunately you cannot, the controller is set to ''always'' connect to the last synced device.

you will have to sync your controller every time you want to switch device

and turning off the controller by pressing and holding the Xbox button until it turn off is the intended way of turning it off without turning the Xbox off (when synced to an Xbox), or when synced to another device other then the Xbox

god_0

it does work when i just press the sync button on my controller, without it being plugged in, and while its synced to the xbox, but this is a rare occurrence. and i still have to power on the xbox just to turn on the controller.

this is a newly refurbished controller, so i doubt it is the sync button itself either.

Can't turn xbox on without a controller, and my controller is now synced to a different xbox