Cant to buy xbox live gold online.

Dzukelis007 · Apr 25, 2017

Hello, I can't to buy xbox live gold online useing my paypal account. It says " we can't procces you payment". I chated with microsoft support and they said it might be a problem because of different regions. But about 2-3 months ago I bought a game Battlefield
1 online useing my paypal account but now it's not working. To microsoft support I asked to start xbox live gold for free for me and when that problem will be fixed I agree to pay for xbox live gold. Please fixe the problem and help for me. I will be waiting
for microsoft answer.

:)

EU Railgun · Apr 25, 2017

Problem to play halo reach online on xbox one

Hi, I buy xbox live gold today again. I want play halo reach online with my friends. I got xbox one and software work. but I cant play online. This is the message when i log in with my xbox profile "Requires an Xbox LIVE Gold Membership with permission
to play multiplayer on Xbox LIVE." so i cant play. My xbox live gold end in december. any solution? thanks

sorry for bad english

OdracyrJGD · Apr 25, 2017

Xbox Live Gold Problems

Hey! So, I have an acctive xbox live gold subscription activated, but for some reason I cant play online it tells to buy xbox live gold - wich I have - but I can download the free monthly games, and play the others free games, I just cant play online, can
anyone help me?

Internet Expert · May 8, 2017

See this thread for troubleshooting with PayPal as your payment method: Managing Payment Methods

If it is indeed a regional issue, you will need to make sure your PayPal account is in a region supported by PayPal, and your Microsoft/Xbox account is set in the correct region as well.

Also make sure your contact information (name, address, etc) is consistent between your PayPal account and Microsoft/Xbox account, as the payment may not go through if there's differences.

Issau

Hi man, same here, i just buy a 12 months xbox live gold today and cant play PUBG or Fornite (i dont have more games with online), so sad, i recently bought an Xbox one X and still cant play online

CarstenE

Hey WelpeVerehrer46,

Can you explain a bit more detailed what you have bought exactly?

If you have bought a 15€ Xbox gift card and redeemed it you can buy Games / DLC and Movies with that.

To play online you need a Xbox Live Gold membership, Infos about that can be found here: www.xbox.com/live/gold , which cant be bought with Account Balance.

To buy Gold you need Paypal / CreditCard or buy a Xbox Live Gold Card in a store of your choice.

- lg 2Bad4You

DeadliiReal

no you cant use xbox giftcards to buy xbox live gold

Internet Expert

See this thread for troubleshooting with PayPal as your payment method: https://forums.xbox.com/en-US/thread/8C780DFE-18C7-4C7F-BE45-F77501ADBB1D

If it is indeed a regional issue, you will need to make sure your PayPal account is in a region supported by PayPal, and your Microsoft/Xbox account is set in the correct region as well.

Also make sure your contact information (name, address, etc) is consistent between your PayPal account and Microsoft/Xbox account, as the payment may not go through if there's differences.

Klimczyk99

No i buy prepaid card with money ~ 50 zł (39zł 1 month on xbox live) and i wanna buy for it xbox live gold but i cant

Cant to buy xbox live gold online.