Can't Talk

Hey there.

Sorry to hear about the headset troubles! When you get a chance, please check out this

Xbox One Mic Not Working Troubleshooter and run through all the steps for "Players Can't Hear You".

Please let us know how it goes

try on the website

support.xbox.com

Hey zvzo,

Please check again on enforcement.xbox.com that the correct time has really passed. Compare the shown Timezone to yours to make sure it should be really over.

If thats the case try the following:



- Remove your Profile from the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

- After that, press and hold the Xbox Button on the Console itself until it shuts off. Unplug the power brick from both sides for around 2 minutes. After that time replug and restart.

- Once the Console is booted up again, readd your profile to the Console as explained here: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Let us know if that helped.

- lg 2Bad4You

Or request a call back!

Hello Voidable,

Follow this little guide we created for traversing the different options when requesting a call.

When you go to Contact Us to get it to request a callback follow these
steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request a call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Xbox Forum Team