Can't Talk to Support

Discus and support Can't Talk to Support in XBoX Games and Apps to solve the problem; Split from this thread. Customer Support is not answering the phone. I need this problem to be solved today please. [Mod Removed - Personal... Discussion in 'XBoX Games and Apps' started by VoidableChain82, Jan 21, 2019.

  1. Can't Talk to Support


    Customer Support is not answering the phone. I need this problem to be solved today please.
    [Mod Removed - Personal Information]

    :)
     
    VoidableChain82, Jan 21, 2019
    #1
  2. denis97g Win User

    Can't Talk to Support

  3. Zero Jehuty Win User

    Can't Talk to Support

  4. XBF Brad A Win User

    Can't Talk to Support

    Hello Voidable,

    Follow this little guide we created for traversing the different options when requesting a call.

    When you go to Contact Us to get it to request a callback follow these
    steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
  5. XBF - Evie Win User

    Why I can't talk with your support?

    Hello JGravestone,

    Thank you for contacting the Xbox forums! I am sorry to hear that you are experiencing a callback error with our Assist system.

    I have escalated this post to heads of our Assist team who worked on a similar problem with Australian customers last week. I will update this reply with any updates as I receive them.
  6. MasTerKi3Z Win User

    I would like a refund please.

    You Will need to contact Xbox Support to get a refund, If You talk to Xbox Support and they Tell You can't get a refund you could try to talk to someone Else of Xbox Support, but If even so they Tell You can't so there is nothing to do.
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Can't Talk to Support

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