Can't swap my gamertag to a microsoft account

Discus and support Can't swap my gamertag to a microsoft account in XBoX on Consoles to solve the problem; When I first received my Xbox LIVE gamertag, a random one was given to me when I selected the 'download profile' option. Now I want to transfer my... Discussion in 'XBoX on Consoles' started by GlitzyMouse8716, Apr 23, 2017.

  1. Can't swap my gamertag to a microsoft account


    When I first received my Xbox LIVE gamertag, a random one was given to me when I selected the 'download profile' option. Now I want to transfer my current gamertag to a different Microsoft account I don't use any more. This is so that I can turn my current
    offline gamertag into a Xbox LIVE gamertag using my original Microsoft account. However, when I try to swap accounts, the following error message is displayed: "Sorry, but we can't swap your account right now. Please try again later." Does anyone know why
    this is happening? Did Microsoft stop the 'account swap' option?

    :)
     
    GlitzyMouse8716, Apr 23, 2017
    #1
  2. thomo
    thomo Guest
    thomo, Apr 23, 2017
    #2
  3. BriceMcMillan, Apr 23, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Can't swap my gamertag to a microsoft account

    Hey there GlitzyMouse8716.

    Did you recently create the Microsoft Account you're trying to switch to? If so, you'll need to wait 30 days from the date the email was created in order to move your Gamertag.
     
    Mister Maka, Apr 27, 2017
    #4
  5. It has been WAAAYYY more than one month since i got my xlive gamertag and i want to change the microsoft account associated with it. I dont have any funds on this account either. this message comes up all the time:

    Sorry, we can't change your microoft account. For more info, go to xbox.com/Accountswap.

    so what is the problem? pls reply.
     
    GlitzyMouse8716, Nov 1, 2018
    #5
  6. Mister Maka Win User

    Can't swap my gamertag to a microsoft account

    Hey there GlitzyMouse8716.

    Did you recently create the Microsoft Account you're trying to switch to? If so, you'll need to wait 30 days from the date the email was created in order to move your Gamertag.
  7. GlitzyMouse8716 Win User

    Can't swap my gamertag to a microsoft account

    It has been WAAAYYY more than one month since i got my xlive gamertag and i want to change the microsoft account associated with it. I dont have any funds on this account either. this message comes up all the time:

    Sorry, we can't change your microoft account. For more info, go to xbox.com/Accountswap.

    so what is the problem? pls reply.
  8. BriceMcMillan Win User

    I need to delete an account!

  9. iNb4 Ownage Win User

    Is changing the Microsoft Account to another one possible if the second account has a gamertag associated with it already?Mi

  10. AVENGING STAR Win User

    Trying to change gamertag to new email. "sorry we can't change your account right now!!"

    no. I created a new email, tried to swap my gamertag over to it, got the "Sorry we can't change your microsoft account right now" message, spoke to support and was told that I had to wait for the email address to be 30 days old before I can swap. Waited
    30 days, tried again only to get "Sorry we can't change your microsoft account right now" and no idea what to do next. frustrating is the word. I can't believe it can be so difficult to do such a simple task with my account. Any ideas would be most appreciated!
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Can't swap my gamertag to a microsoft account

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