Can't submit a review for Enforcement actions ban 2 days or less

Farscape247 · Nov 24, 2022

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the thing is most of the time they can't submit a review as most of these bans are 2 days or less, there is no recourse for this false banning, please push this up your management line to someone who can look into it as nobody can contact enforcement who are doing a very bad job.

:)

Farscape247

thing is that never works, and they ignore it, if Microsoft carries on auto banning people for false bans there will end up being a class action lawsuit, also you are taking the online functionality away from people that pay for this access for wrongful bans. I advise this is escalated through your management teams to a higher up team as there is no other way to report this issue. and I know full well you can escalate this.

Kathy A.

Hello Farscape247,

We understand your sentiment with how enforcement case review works especially for temporary suspension. As stated on our reply from the previous thread, Forums and customer support are unable to assist you with any suspensions or enforcement actions. Any suggestions and feedback is highly encourage to be posted on a certain place where a dedicated team can work on for the improvement of service. We highly encourage you to submit this feedback to the right team - Team Xbox.

Should you need to send the feedback using a Report a Problem app from Xbox Console, here is the guide: Provide feedback to Team Xbox | Xbox Support. If you will be using your computer, please use this guide: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support

We appreciate your feedback and what we can do right now is to post this idea/feedback/suggestion to the right place and be heard by the right team. Making sure that the team will know that this was requested by you and other readers who followed this question.

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Tezzerrific

1. support are not allowed to nadle enforement action

2. you need to see about submitting a review on the enforcement site

3. never communicate via xbox as it takes just one report for the AI to ban you

4. if is a 3 day ban or less then there is no point submitting a review as it takes this long to look at it

5. never communicate on xbox in anyway

Farscape247

all it takes is one report and the system auto bans you, you will have to go to xbox enforcement site, sign in and request a review, but if the ban is less than 3 days you can't submit a review. support are not allowed to help in any way and nobody here can help.

XBF Brad A

Hi there!

I'm sorry to hear about any issues you may be having due to an enforcement action. For information about the ban and to see about submitting a case review, you would need to go to
Enforcement website. That is the only way to contact the enforcement team. There you will see the length of the ban and all that. IF the ban is 1 day they wont let you submit a case
review, due to takes 2 days for them to look at it usually.

Thanks

Brad

Xbox Forum Team

Can't submit a review for Enforcement actions ban 2 days or less