Can't stay connected

Discus and support Can't stay connected in XBoX on Consoles to solve the problem; I can connect to Xbox Live but it signs me out every time I start a new app or while in the middle of a game or movie.... Discussion in 'XBoX on Consoles' started by seanslapadabass, Apr 8, 2014.

  1. seanslapadabass
    seanslapadabass Guest

    Can't stay connected


    I can connect to Xbox Live but it signs me out every time I start a new app or while in the middle of a game or movie.

    :)
     
    seanslapadabass, Apr 8, 2014
    #1
  2. Dessicate Earth
    Dessicate Earth Guest
    can't stay connected to live please help me

    Nope I still can't stay connected
     
    Dessicate Earth, Apr 8, 2014
    #2
  3. UKz II DeMoNz
    UKz II DeMoNz Guest
    Latency problems

    I'm also having the same problem and I can't stay connected to cod ghost. I'm on the x1 my DL speed is 58mb my UPL speed is 3.04mbs yet my latency is 168 and can't stay connected
     
    UKz II DeMoNz, Apr 8, 2014
    #3
  4. taidara
    taidara Guest

    Can't stay connected

    Greetings sean!

    Before we get started, can we have you answer a few questions for us, so that we can get a better understanding of your situation.

    Please read:
    forums.xbox.com/.../155724.aspx     And post back in full detail (the bits in bold).

    Also, include any troubleshooting steps you have tried so far, so we don't post up solutions that you have already tried.

    Thank you!
     
    taidara, Apr 8, 2014
    #4
  5. Blood0fHeroes98 Win User

    Can't stay connected to the internet.

    I've tried it but still no luck :(
  6. Boom B00M Boom Win User

    Can't stay connected to the internet.

    Have you tried to
    Speed Test     your network?

    While this might not be the source of your issue, I found that in the past my Cable company had bad lines in my home and the WiFi 200 speed was below 10. They were the source of my poor Xbox connection.

    That said, it could be your console or maybe this might help:

    "PERMANENT fix to Xbox One X disconnecting from Wifi"
  7. Miku Sakuya Win User

    Can't stay connected to the internet.

    Well what is the actual upload and download speeds if your router that can play a huge contributing factor
  8. Njal the Blue Win User

    Can't stay connected to the internet.

    If you have tried directly connecting to the router via an ethernet cable and it is still dropping, I would suggest contacting your ISP. You may need them to do a proper line check to see if there are any issues with the line or their equipment.
  9. XBF Ruben D Win User

    Can't stay connected to the internet.

    Hello there,

    Thank you for posting on Xbox Forums. I understand that you have troubleshot your network router and reset your console a few times already but, have you tried to connect your Xbox to your Router via an Ethernet cable? If not, you should try that out
    as well as this support article for
    Network Connection Help for Xbox One    .

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
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