Cant stay connected to EA

Discus and support Cant stay connected to EA in XBoX Games and Apps to solve the problem; to EA server, on ALL my EA games, I last maybe 5 minutes an BAM Im kicked to the curb. ed624060-c6e3-4e9e-96d6-c3e87629f11e Discussion in 'XBoX Games and Apps' started by fuelldbyhate, Nov 3, 2014.

  1. fuelldbyhate
    fuelldbyhate Guest

    Cant stay connected to EA


    to EA server, on ALL my EA games, I last maybe 5 minutes an BAM Im kicked to the curb.

    :)
     
    fuelldbyhate, Nov 3, 2014
    #1
  2. taidara
    taidara Guest
    Cant stay connected.

    Not if its affecting your connectivity to LIVE in general, no!

    Please read:
    forums.xbox.com/.../155724.aspx     And post back in full detail (the questions in bold), so that we can better understand your situation.

    Could you restore your console's network settings to factory defaults and afterwards, run a diagnostic test to Xbox LIVE and have us know the outcome.

    Go to Xbox Network Settings and select Configure Network. Select the Additional settings tab and Restore network settings to factory defaults.

    Restart your console and head over to network settings. Select Test Xbox LIVE Connection.

    Thank you!
     
    taidara, Nov 3, 2014
    #2
  3. taidara
    taidara Guest
    Cant stay connected.

    Thank you Doom!

    Still, there're some information missing which is made valuable for us to help you find a solution.

    Modem brand & model number: ?



    Router brand & model number: ?

    Did you try to restore your console's network settings to factory defaults?

    Have you tried to connect your console using a different Ethernet cable?

    Thank you!
     
    taidara, Nov 3, 2014
    #3
  4. taidara Win User

    Cant stay connected.

    So, even if you bypass the switch, to make a direct connection between the MI424-WR and your console, the problem persists?

    [quote user="Doomrings"]D: 0.0.0.0 / 0.0.0.0[/quote]Did you zero out those values deliberately, or are those the actually values you see after you've run the connectivity test to Xbox LIVE?

    Can you follow the advice, regarding
    known issues, in the relationship between UPnP (Universal Plug and Play) and the MI424-WR.
  5. Doomrings Win User

    Cant stay connected.

    No matter what I try,from moving the internet cable down one port to disconnecting and reconnecting,it just won't stay connect to xbox live,really at the end of my rope here.
  6. taidara Win User

    Cant stay connected.

    Greetings Doomrings!

    Would you say this is affecting your connectivity to Xbox LIVE in general, or is it title specific? For example, Black Ops II?

    Post back and let us know.
  7. taidara Win User

    Cant stay connected.

    That would mean that your console is unable to speak/communicate with your router and more precisely, the DHCP (Dynamic Host Configuration Protocol) server on your router. That is, as long as your console obtain IP configuration dynamically.

    Even if you've already tried what I'm about to suggest, let's give it a try (if its possible) and let us know if your console is able to communicate properly with your router.

    Reset your Xbox network settings to factory defaults and power down your console.

    Go to Xbox Network Settings and select Configure Network. Select the
    Additional settings tab and Restore network settings to factory defaults.

    Connect your console directly to your ActionTec gateway (possibly a different LAN port).

    If its possible, try use a different Ethernet cable.

    Turn on your console and run a connectivity test to Xbox LIVE and let us know if your console is able to obtain a unique IP address, Subnet mask, Default gateway, primary DNS information from your router, as you would see under normal conditions.
  8. Doomrings Win User

    Cant stay connected.

    Those values on D are what i saw after i ran the test.
Thema:

Cant stay connected to EA

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